Christine Markus, MD

Christine Markus, MD
1950 Curve Crest Blvd W Ste 100, St Croix Dermatology Stillwater, MN 55082
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Consumer Feedback

(49 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I've been seeing Dr. Markus for at least 10 years now for acne treatment and full skin checks as my family has malignant melanoma histories. I really like her a lot. There is often a long wait for skin check appointments but if you stay on top of it and make sure you get your annual or twice yearly appointments in as soon as they schedule them, you are fine. Acne treatments you can get in sooner and of course any real concerns will get you in quickly. I have spent time in the waiting room on several appointments ranging from a few minutes to an hour but even when the wait is really long, I don't mind because I know she spends all the time with her patients as needed. I have asked her many questions and she even goes so far as to draw me diagrams explaining biopsy test results just so I could really get a complete picture as to what I was dealing with. Her nursing staff has always been great too. Full skin checks are not the most fun thing to go through, she and her nurses do a great job at making you feel as comfortable as possible.
by Jenni
August 15, 2011
I told everyone how great they were the first chance I got. I have never had better service or care at any other dermatologist. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I loved how friendly the staff was. They gave me such a warm welcome. I knew I was getting top-of-the-line treatment when they told me about what they learned at the latest conference they attended, and how they were incorporating that knowledge into the practice. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.
by Cathryn
July 22, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
July 10, 2011
Did this provider answer all of your questions?
Some were answered
Was this provider late to your appointments?
No, they were on time
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this dermatologist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
July 07, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Was it easy to make an appointment with this provider?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
July 05, 2011
Did you feel safe in this provider's care?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
July 01, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
Yes! He/she took a personal call right in front of me. I found it to be incredibly rude.
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 28, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
June 17, 2011
Does this dermatologist use current and safe equipment?
Yes; the equipment is very advanced!
by Anonymous
June 08, 2011
I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared.
by john
May 29, 2011
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