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Southwest Endodontics

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Southwest Endodontics
Southwest Endodontics
(6 Reviews)
> Get Phone Number & Directions
10777 Sunset Office Drive Saint Louis, MO 63127
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
BEWARE of Insurance Charges, I only gave this one star because the staff was so nice and accommodating. I had 2 insurances and one of the insurances was going to end at the end of November. I had one root canal that needed to be redone and I wanted to make sure that I completed this before one of the insurances canceled. They should have been able to submit to both insurances and my payment would have been minimal. I had another root canal that also had to be redone right after this one and I knew that I would receive bill for the 2nd one in full. The day I walked out at the end of November, I asked specifically to the Dr. Maher and the receptionist (for billing purposes) that they had completed the first redo of the root canal in it's entirety and they both said YES, then I asked do you need anything more from me and they said NO. A few days into December I came in for the 2nd one to have redone. I received a bill 3 months later stating that nothing had been submitted in November due to the first redo was not done until December. I called them and stated that I asked Dr. Maher personally that he had everything done and needed to finish billing the insurance in November and said that he agreed. The billing person stated that the tooth was not done until December (they can't bill until the tooth is completed). I was devastated after asking personally about this and receiving over a $1000 bill for something that I should have only received about half. I could not believe it! Make sure you get anything in writing from them, as a conversation meant nothing.
by Susan C. xxx.xxx.86.140
May 12, 2015
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely! They explained everything in detail and made sure I understood before my procedure
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous xxx.xxx.140.13
May 15, 2013
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous xxx.xxx.225.35
March 07, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
by Anonymous xxx.xxx.195.204
June 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Pam J N xxx.xxx.30.217
March 09, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.238.167
February 15, 2012
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Map and Directions
10777 Sunset Office Drive, Saint Louis, MO 63127