Kling Orthodontics Inc

Kling Orthodontics Inc
Kling Orthodontics Inc 307 Jungermann Road Saint Peters, MO 63376
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
My son is in treatment with Kling Ortho. We have had numerous brackets fall off and wires that come loose and gouge him in the cheek. When I asked the first time about the brackets I was told "don't worry those brackets aren't important". When the wires came loose I asked if there was something we were doing wrong and was told "probably". Ms. Kling seems to be annoyed and/or indifferent to patients with questions or concerns. If I had not paid up front I would have secured the services of another orthodontist. My experience has been so poor that it borders, in my view, on negligence.
by Displeased xxx.xxx.107.43
September 17, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous xxx.xxx.158.212
September 04, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.248.22
March 07, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.19.240
June 26, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged.

I was a patient at Kling Orthordontics when I was 13yrs old, I am now 30! I have a daughter who needs braces and we will be going to Kling Orthodontics!
by Christy Dillingham xxx.xxx.18.253
January 17, 2012
Was the waiting area spacious?
Yes, extremely spacious
Did this orthodontist have testimonials and/or before-and-after pictures from previous patients?
Yes, they made a point to show me
by Anonymous
January 05, 2012
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
November 18, 2011
Would you recommend this orthodontist to others?
Yes
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
October 27, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Does this provider always put the customer first?
Yes, they always put customers first
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
July 05, 2011
Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional.
by lil
May 12, 2011
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