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Northside Dental Clinic

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Northside Dental Clinic
Northside Dental Clinic
(5 Reviews)
> Get Phone Number & Directions
2105 West Kearney Street Springfield, MO 65803
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
I have never felt comfortable with dentist before but I am very happy and comfortable with the treatment they give you the staff is awesome would highly recommend for anyone to go I will be back
by Mike Dean xxx.xxx.136.236
December 18, 2021
I am typically not one to speak negatively in a public setting, but I feel it is my duty, as a fellow human being who cares about your well-being, to warn you to avoid Northside Dental Clinic on W. Kearney at all costs. I went in a few months ago for what I thought was a routine wisdom tooth removal. The operation was botched not one, but two times. Pieces of tooth and bone continued to come up out of my gums, and I had to go in three times for the same procedure. On the third procedure, the dental assistant repeatedly jabbed my throat with a wooden tongue depressor to get my numbed and flailing tongue out the way, as I had no control over it to the numbing. These things happen; I understand they are only human and their job is probably more difficult than it looks. The dental assistant repeatedly apologized for jabbing my throat. I hold no ill will toward her. My beef, however, is with the way the rest of the staff handled the situation afterward. The secretary gave me the wrong person's prescription, some guy named Bill or something. I took it to the pharmacy, hoping to relieve the intense pain that comes with tooth removal and throat jabbing. Upon arrival, I was informed that my prescription was not for Josh Kennedy, so obviously they could not fill it. Okay, moving on. Whatever. Again, mistakes happen. My throat became so sore that I could barely talk or swallow food for several days. I went to the doctor and was informed that I had a throat infection. There were multiple sores on my throat and mouth, which the doctor said were caused by a foreign object…in all likelihood, the dental procedure. So, I went back to the dentist with pictures of the sores all over my throat and a doctor note and told them I didn’t want to pay my bill. I figured the least they could do for such a remarkable number of failures would be to forgive my bill. Even after vowing that they would be permanently losing my business and threatening to tell everyone I know to avoid the place, Northside Dental Clinic is unwilling to budge on this. Apparently their $80 payment means more to them than their future business, their customer service and satisfaction, or their reputation.
by Anonymous xxx.xxx.192.28
May 18, 2013
I have been going to Northside Dental for several years and have always been super happy with the care I received. I have also recommended them to several friends who also have been both impressed with the service and the prices. I highly recommend Dr. Kaelin and his awesome staff.
by Dianne xxx.xxx.141.101
July 26, 2012
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
December 16, 2011
Are you going to visit this provider again?
Without a doubt!
Were the waiting room chairs comfortable at this provider's office?
Yes
Have the fillings, crowns, or veneers you've received lasted?
Yes, they lasted as long as they were supposed to
Does this provider promptly return your phone calls?
Yes
Did this provider rush your appointment?
No
by Anonymous
March 06, 2011
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Map and Directions
2105 West Kearney Street, Springfield, MO 65803