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Samuel U Rogers Independent Dental Clinic

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Samuel U Rogers Independent Dental Clinic
Samuel U Rogers Independent Dental Clinic
(11 Reviews)
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620 West 23rd Street Independence, MO 64055
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Consumer Feedback

(11 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
3 star average for Value
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this dentist provide helpful oral health techniques you could practice at home?
No, I wasn't given any helpful advice
Was this provider's office too loud?
No, it wasn't too loud
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.162.98
January 20, 2014
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.16.211
January 02, 2013
Worst dentist experience of my life yesterday. And this is worse than having 4 wisdom teeth pulled without being knocked out for it. Worse than have fillings fixed or braces tightened. The people at Samuel Rodgers Dental on 23rd street are the worst I've ever seen! The receptionist was completely unprofessional and rude when we called to make the appointment (I had to call numerous times and leave messages that no one returned). My appointment was set for months away because they had no availability. The day of the visit, after waiting almost 1 1/2 hours to get into my appointment that was scheduled at 10am, I had multiple waits in the dentist chair while getting x-rays done. They "cleaned" my teeth (my teeth felt cleaner when I went home and brushed them later) and the dentist, who didn't even introduce herself, got on my case for "never flossing" and that's why my gums were tender. I was like, lady, my gums are tender cause I'm pregnant AND BECAUSE YOU KEEP POKING ME WITH YOUR LITTLE HOOK THING!!!!!! Pa-lease. They didn't even give you the toothbrush and toothpaste in a little bag at the end! I cried when I got out to my car afterwards. Just be warned people, don't go to that crazy dentist establishment. You'll never be the same
by Sarah xxx.xxx.228.245
December 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.88.147
August 27, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.119.8
February 21, 2012
They cancelled my appointment TWICE!!! This was when I had insurance and the dental part of my insurance was about to expire in 4 months. I only saw them once and I couldnt go in again because they kept cancelling my appointments. The receptionist is not good at her job!
by Tiffany
October 26, 2011
Does this provider treat every client equally?
No, they definitely favor certain clients
by Anonymous
October 18, 2011
I believe I was treated badly as I am a Us Vetern I am also disabled. When I made my appointment 3 weeks ago I was not given the correct information needed to complete an office visit. The feeling I got from the seceratery was she didn't give a damn if I was a vet or not. and was not about to let me get seen unless I had $78.00 cash for the visit. I have had terribe pain as I told them I would rather be in combat than see a dentist then all this on top of that I will never recommend Samuel U rogers to any one for health care of any kind not after the way I was treated.
by Michael Eaton
September 13, 2011
Did this provider use excessive foul language?
No
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
July 26, 2011
It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. I was glad that they were located in a safe neighborhood. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.
by happypatient
June 22, 2011
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Map and Directions
620 West 23rd Street, Independence, MO 64055