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DeSoto Smiles Family Dentistry

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DeSoto Smiles Family Dentistry
DeSoto Smiles Family Dentistry
(7 Reviews)
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730 Goodman Road East Suite A Southaven, MS 38671
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Dr. Kakalas is amazing! Having always hated dentists and needing to be medicated just to go for a cleaning, that has all changed. He is very patient, gentle and understanding, he is honest and upfront. He does NOT do any unnecessary work. He is phenomenal with my children. I can't say enough good things..
by Elaine Brewer xxx.xxx.237.126
March 03, 2017
Fantastic Dentist. Best that I have ever been to see. I highly recommend Dr. Kakalas. He truly cares about his patients.
by Teri Dees xxx.xxx.21.185
March 19, 2015
Let me start by saying I HATE dentists. At least I always have until I saw Dr Kakales. I had a broken tooth with an exposed nerve and it was infected. From the moment I called the office, the entire staff was above and beyond phenomenal. They went out of their way to see me asap, were very empathetic to my pain level and my nervousness about having to have a tooth pulled, and my situation in general. In fact, they saw me the same day. The only other tooth I have ever had pulled was the same tooth on the other side of my mouth, and was performed elsewhere. It was a terrible experience, which had me very anxious. The entire staff immediately put me at ease. They made sure that they did everything right. I was prescribed antibiotics and pain medication, and I was given an appointment for early the following week to allow the antibiotics to take care of the infection. When they called to remind me of my appointment to have the extraction done, I mentioned that I was still in a lot of pain and that I was beyond ready for my appointment scheduled for the following day. They were able to move my appointment up and see me the day before instead. From the time I got there to have the tooth pulled, the entire staff made sure to do everything they could to relax me and calm my fears. Dr Kakales and his assistant made sure that the nitrous gas had taken full effect before beginning and talked me through the entire process. They used something to numb my gums before injecting the anesthetic into my mouth. I only felt one of the shots and it didn't hurt nearly as bad as it had at the previous dental office I had visited. I had no idea that Dr Kakales had even pulled the tooth. There was absolutely no pain or discomfort at all. I have definitely found my dentist and LOVE the entire staff at this office. They have completely changed my view of going to the dentist. I will never be nervous about having any dental procedure done again as long as I have these amazing professionals taking care of me. I HIGHLY recommend this office and Dr Kakales to anyone, especially anyone who has anxiety issues regarding having dental work done. They are by far the best in this area, and their fees were extremely reasonable, as I don't have dental insurance and had to pay out of pocket. Do yourself a favor and make this amazing group your new dentist. It will be the best decision you have ever made.
by Ashley Leitch xxx.xxx.10.17
November 25, 2014
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.99.98
May 28, 2013
They had quite a few interesting magazines, which made my time in the waiting room go by much faster. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance.

As far as customer service the (blonde) receptionist was rude, condescending, and snide every time i was there. I've since found another dentist just so i wouldn't have to deal with her.
by John
November 28, 2011
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. Although I was hoping to be able to watch my favorite show during my dental procedure, they had plenty of magazines for me to look through. My procedure flew by because I had something to distract me the entire time. Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! I keep records of all my dental procedures, so I appreciated them giving me an invoice right when I asked. They are very organized and professional.
by Cat
August 08, 2011
They have really great customer service here. They always put their customers first, regardless of the situation. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. I keep records of all my dental procedures, so I appreciated them giving me an invoice right when I asked. They are very organized and professional. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional.
by Cat
May 12, 2011
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Map and Directions
730 Goodman Road East Suite A, Southaven, MS 38671