Nguyen Yen T DMD

Nguyen Yen T DMD
Nguyen Yen T DMD 2375 Brewer Road Winston Salem, NC 27127
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
WE WOULD HIGHLY RECOMMEND DR. YEN TO BE YOUR DENTIST. HER STAFF IS FRIENDLY AND HELPFUL. DR. YEN IS VERY PROFESSIONAL AS WELL AS PERSONABLE. SHE ALWAYS PUTS HER PATIENTS FIRST AND GIVES THEM THE BEST CARE.
by DOREEN SMITH xxx.xxx.19.214
June 01, 2016
Was it easy to make an appointment with this provider?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Was this provider's staff friendly?
Yes, they went above and beyond
by Sofia xxx.xxx.235.152
March 25, 2013
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Did this dentist explain your dental procedure to you?
A little, but I wish they had explained it more thoroughly
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
Did this dentist answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.85.211
March 18, 2013
We have been coming here for years and I have finally decided to change dentists. The Dr is great but the staff leaves alot to be desired. My husband went in for his 6 month cleaning and they said he owed money but I knew it was covered by Insurance. After a heated discussion on the phone with the office personel she would not treat my husband without making a payment plan even though it was THEIR fault for not filing correctly under the insurance. This happened a second time and when I called they acted like it was no big deal and would file it correctly. To me it was a big deal!! That is my money they are talking about not theirs. So yes after 6 years I am done with this unprofessional office staff and am switching to people that care how I am treated.
by Christina xxx.xxx.173.82
October 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.84.194
May 08, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.120.167
February 15, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Bella xxx.xxx.235.152
January 31, 2012
I keep records of all my dental procedures, so I appreciated them giving me an invoice. They are very organized and professional. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Their dental equipment is always very clean. I can tell they sanitize it all the time. Dr. Yen and her staff are always personable and I also like it that they are prompt with appointment times.
by Sofia
November 21, 2011
Does this provider remember you and your circumstances at every appointment?
Yes
Did this provider have reasonable prices?
They were decent, but not very affordable
Do this dentist have a good professional reputation among other dentists?
Somewhat, but they aren't very respected
Was the dental equipment clean?
Yes
by Anonymous
September 06, 2011
Did this dentist practice good oral hygiene?
Definitely! They had one of the brightest smiles I've ever seen!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 13, 2011
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