Joel Gentry, DDS

Joel Gentry, DDS
Joel A. Gentry, DDS, PLLC 212 West Lexington Avenue #102 High Point, NC 27262
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Consumer Feedback

(16 Reviews)
Service
3.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
The staff is always nice and helpful. The staff that cleans your teeth are nice and work well with children. Dr. Gentry is good with adults but not as well with children. Seems to lose his patience with them. Told us that my child needed four teeth pulled before getting braces without consulting with orthodontist. Found out from orthodontist that no teeth needed pulling. Glad I did not listen to Gentry or my child would had to endure that unnecessary pain.
by Anonymous xxx.xxx.165.74
July 02, 2014
Their prices were very fair. The level of care you get for the price is outstanding. They always take that extra step to make me feel special. I always enjoy my appointments here. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. Their dental equipment is always very clean. I can tell they sanitize it all the time.
by bob xxx.xxx.201.125
January 03, 2014
Does this dentist use current and safe equipment?
Yes
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
by Anonymous xxx.xxx.62.102
November 29, 2012
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Does this provider remember you by name?
Sometimes, but not always
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.59.203
November 14, 2012
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was the waiting area spacious?
Yes, extremely spacious
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous xxx.xxx.166.3
October 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by asmyth xxx.xxx.62.102
August 22, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.4.136
July 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.224.175
February 24, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did this dentist provide helpful oral health techniques you could practice at home?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
October 25, 2011
It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves. It doesn't matter how many times I come here, they just cannot seem to remember my name and they make no effort to even try. I'd rather go to someone else who might actually appreciate my loyalty and business. Not only did they not welcome my questions, they just dismissed them as unimportant. I felt like they didn't really care about helping me.
by aslon
September 10, 2011
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