The Smile Center

The Smile Center
The Smile Center 5613 Duraleigh Road Suite 121 Raleigh, NC 27612
Add a Review

Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
2 star average for Value
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Would you recommend this dentist to others?
Yes
Was this provider late to your appointments?
No, they were on time
Were you able to relax during your appointment?
Yes
by Anonymous
December 12, 2011
The place itself and its staff is ok. With the exception of the rude receptionist/office manager. She is the reason I'm changing my primary care dentist. She is extremely unprofessional and seems to be mad at the world.
Makes you feel miserable. Be aware... you will be treated rudely and the service will be unpersonalized to say the least.
by Vanni
October 26, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Was the waiting area spacious?
No, it was rather cramped
Did this dentist pressure you to get any unnessary dental procedures?
Yes, they were very pushy
by Anonymous
October 20, 2011
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Does this provider remember you and your circumstances at every appointment?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Does this provider give unbiased advice?
Yes
by Anonymous
September 06, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous
September 06, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
July 11, 2011
I appreciated that they were still concerned about my health even after I left the office. They followed up with me after my appointment and everything. I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. It's always uncomfortable having to sit through a dental procedure when they use really cold or hot water to rinse your teeth, but they didn't do that here. They made sure that I was comfortable with the water's temperature. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place. All the equipment at this office seems very safe and current. Everything looks well taken care of and fairly new.
by Happy patient
June 06, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did this provider promise services he/she couldn't provide?
A few, but not too many
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 26, 2011
Add a Review