I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. They always explain every aspect of my dental procedures to me. I never have to worry. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.