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Richter Luba G DMD PA

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Richter Luba G DMD PA
Richter Luba G DMD PA
(18 Reviews)
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155 Pleasant Street Concord, NH 03301
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Zero stars! Forced to pick one. Buyer Beware!. Luba Richter presented herself as knowing how to handle my child's special situation. She can probably address most simple treatment BUT NOT ANYTHING COMPLICATED OR INVOLVED. Do not take her word for anything. Ask for proof of your special situation. She even went so far to say she was very confident she could address and align my child's teeth. I paid a premium for her service as she was highly recommended and her dental treatment left my child with needing extensive correction. She lied to me and my child and left her high hopes in the dump and took my hard earned money. She would not refund us any money for her damages. We will be seeking legal assistance immediately.
by Audrey xxx.xxx.204.155
February 04, 2019
This office shows in the contract that you sign that they have hours up until 5pm for 20 quick 20 min appointments, and they will verbally tell you they have "after school appointments" available. However in reality they will NOT schedule you for any later than 3:45pm. Very difficult to even get an appointment at this time. When I mentioned to the desk girl that they should take a look at the fact that their main clientele is school aged and they obviously lacked in time slots to accommodate with out taking my child out of school early all of the time. She got snarky and told me "Not everyone has the same needs as you!". Okay I was sharing an observation, that there was an obvious lack of available appointments. I will be spending my $6,000 + on my next child to go else where. Yeah, they aren't cheap either. The girls who do the regular adjustments are very nice and helpful though.
by Disappointed xxx.xxx.81.91
May 02, 2014
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Was this provider's office too cold?
No, it was fine
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
by HB's Mom xxx.xxx.50.7
January 24, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
by Anonymous xxx.xxx.167.44
November 02, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this dentist friendly?
Extremely Friendly
by Anonymous xxx.xxx.78.207
October 17, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.41.45
September 11, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better, they also were very helpful and worked around my busy schedule. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. Not only did Dr. Richter do a wonderful job with my smile I was so pleased that all of my siblings have gone to her too for their orthodontic needs. You meet her as your doctor and leave as a close friend. Keep up the exellent job Dr. Richter and staff!!!
by Alma V. xxx.xxx.1.8
August 08, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Are you going to visit this provider again?
Not if my life depended on it
Did this provider rush your appointment?
Yes, I felt like an annoyance!
by Lisa xxx.xxx.49.26
July 17, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.75.111
March 23, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.216.177
February 22, 2012
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Map and Directions
155 Pleasant Street, Concord, NH 03301