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Wentworth Douglass Community Dental Center

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Wentworth Douglass Community Dental Center
Wentworth Douglass Community Dental Center
(8 Reviews)
> Get Phone Number & Directions
668 Central Avenue Dover, NH 03820
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Consumer Feedback

(8 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I contacted them 9 months ago to see if they were accepting new patients. they said yes so I filled out the paperwork for financial assistance. It was like applying for a mortgage. I called the office and they said yes you are approved. I called to make an appt and they said sorry we do not have a dentist. This was 9 months ago . All you will get is false promises from them. WDH was a respectable icon in the community. Mass General Brigham a non profit org. Yah right Cash Cow yes indeed
by Mad as hell xxx.xxx.127.71
September 07, 2022
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
by Anonymous xxx.xxx.234.228
October 15, 2017
The last review about a new female dentist is Dr Coleen..She is the most unprofessional, un-knowledgeable dentist I had ever gone to. I have never heard so many "I don't knows" and "I am not sure" from a health care provider in my life. It seems that she is having troubles as I called the hospital to submit my complaint and tried to do it anonymously for fear of retaliation, and my fears were founded as I was kicked out of the practice for voicing my concerns about her not knowing what to do. I waited over 6 months to get in there with the proper paperwork.
I first met with Dr Athron (I believe) and was told my work was no problem(I also met with 3 other dentists for evals and was told the same thing) When I got home, there was a message from comm. dental stating that Dr Coleen had to evaluate my treatment plan. That was when I went in and met with her and she was completely dumbfounded on what to do. Mind you it was only extractions to be fitted for dentures. I understood ahead of time that some needed to be surgically removed and that they could not perform the whole extractions but for a dentist not knowing how to do simple extractions is flat out pathetic. They refused to sit me with Dr Athron or work with me about going for 6 or 7 visits to do various extractions. Beware ahead of time if you are scheduled with her (Which she is now the ONLY full time dentist on staff)
Community Dental use to be a great place but has thoroughly declined over the years. Mi d you, the whole reason my mouth got as bad as it is was due to the dental assistance was cancelled from Wentworth due to myself getting married and I was not able to get all my cavities fixed prior to it getting cancelled.
Going to the dentist is scary enough, however Dr Coleen needs to go back to medical school to get her knowledge and courage back as when you are sitting in the chair hoping you get good news and a dentist is unable to answer simple questions and seems confused and non knowledgeable, it makes it all the worse.
I was extremely upset after I voiced my concerns and got a call from the practice manager cancelling my extractions due to myself voicing concerns. There is nothing else to say but it is borderline malpractice when my appts were cancelled because of concern. There is more to the story about my wife and myself pleading with them to do the work and apologizing if I offended anyone, but it is way.to long to write.
by kcolado1 xxx.xxx.51.228
April 07, 2015
They have a new female dentist who loves to whip right through your procedure. She swabbed my gums with the numbing paste(whatever it's called) and I kid you not 30 seconds later she came at me with the needle. I felt the needle, shifting in my seat and cried out in pain. I wanted to punch her. She stormed off annoyed with me then came back a few minutes later to give me more of the needle. SO RUDE.

I reported this the next day, thinking they cared. The woman I reported it to was not receptive. She was condescending and rude to me, as if I had a nerve to complain. She even admitted " Yeah, she's pretty fast." I don't need fast, I need no pain! I need a dentist that cares about my comfort. They called me a few weeks later to tell me my next appointment had to be rescheduled. I told them I would call them back to do that but have not.

The male dentists here care about your comfort and wait a few minutes for the numbing paste to work do you won't feel the needle. I don't feel the needle at all. They are great so recommend them! =)
by Lauren xxx.xxx.181.241
June 09, 2013
I went to them and paid fro immediate dentures. they pulled all my teeth and told me after 4- 6 months to come back for impressions after my gums had healed and so I just called to set that appointment for my dentures and they said ohh to much time has lapsed since your last appointment we have to do a consult and see how much more money you owe when I PAID in full already...they suck!!!!!!
by lisa xxx.xxx.181.99
March 26, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Christine DiSciullo xxx.xxx.107.151
December 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.50.149
May 18, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.60.68
February 15, 2012
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Map and Directions
668 Central Avenue, Dover, NH 03820