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New Albany Family Dentistry

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New Albany Family Dentistry
New Albany Family Dentistry
(54 Reviews)
> Get Phone Number & Directions
2800 Route 130 North Suite 108 Cinnaminson, NJ 08077
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Consumer Feedback

(54 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.97.213
February 15, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.47.162
February 08, 2012
Never having been a patient of theirs before, they still made room for me in their schedule when I had an emergency. The staff was very friendly (not like most other doctor/dentist offices!!)
The dentist looked at my teeth and gave me every option to be considered. She helped me out of pain before I left.
I will definitely be making this my family's regular dentist :)
by Ott Family xxx.xxx.81.29
February 01, 2012
I've been a patient for several years and have been very pleased with the service I have received. My dentist is very knowledgeable and was very willing to work with me on some difficult dental issues until the issues were satisfactorily resolved. My hygienist is terrific and the staff is very friendly and professional. Appointment scheduling is convenient and the facility offers state-of-the-art equipment. I would recommend this dental group to others.
by Cinnaminson Patient xxx.xxx.227.161
January 23, 2012
Were the waiting room chairs comfortable at this dentist's office?
Yes
Does this provider promptly return your phone calls?
Yes
Does this provider have helpful information available online?
Yes
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
January 03, 2012
It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.
I would recommend them just as they were recommended to me.
by sharon
December 19, 2011
They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. And very convienient...never had a dentist open weekdays till 9pm and my daughter was able to get her teeth cleaned on a Saturday when she was home from school. It was obvious that they had a good relationship with all of their staff members.
by Moorestown Mom
December 15, 2011
Did they follow up with you after your appointment?
Yes.
Does this provider remember you by name?
Sometimes, but not always
Did you feel safe in this provider's care?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Were you able to watch TV during your dental procedure?
No, they didn't even have any magazines to read
by Anonymous
December 15, 2011
Was this provider's staff friendly?
Friendly Enough
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did this dentist explain your dental procedure to you?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
November 29, 2011
I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. They keep the restrooms well-stocked. You can tell they want their clients to be as comfortable as possible. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Nelly
November 02, 2011
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Map and Directions
2800 Route 130 North Suite 108, Cinnaminson, NJ 08077