Dr Steven Decasperis DMD

Dr Steven Decasperis DMD
Dr Steven Decasperis DMD 1225 State Hwy 31 Bldg B Suite 224 Lebanon, NJ 08833
Add a Review

Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
2 Front Desk people were rude, mean and unprofessional. I could not believe what I had experienced. My credit card was charged 6 and half weeks ago on my first visit there. Ever since I did not hear from them. They never called me for my invisalign status. I called them and was told just to wait rudely. 3 weeks later, they said I could go and see computer image when I called them. Now another 3 and half weeks past, no news from them. I called in to check on the status. The front desk lady was very mean and she sounded that something was hidden. I showed up in the office. She ironically laughed. She and the other lady spoke in low voice.The other lady made a nasty face toward me. I was treated like a dirt in there for no reason. I wondered how I offended them. I did not do anything wrong. I paid in full one and half months ago. I just want to know the status of it. So far nothing has been done on my teeth. Nobody deserves such an unprofessional treatment from this office.
by Anonymous Patient xxx.xxx.90.241
October 12, 2016
Did you experience any unnecessary pain while your teeth were cleaned?
No
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel safe in this provider's care?
Yes
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous xxx.xxx.12.107
July 03, 2013
Hold onto your wallet! Never provides a proper quote and then sticks you with bill after bill. Quick to do procedures and take appointments. Arguably unethical.
by Patient xxx.xxx.16.5
March 27, 2013
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Does this provider welcome questions?
Not really. I felt like an annoyance when I asked a question
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.249.62
March 18, 2013
Don't trust this dentist. Had regular visits with dentist tht told me I had strong teeth and wouldn't get another cavity. Moved went to this dentist and suddenly I had two small cavities requiring no novicane. Probably should have been watched but I was a sucker and had them filled. Now 7 years later filling fell out and I am sure this is gonna cost plus now it is bigger. Not to mention I am scared to dath of dental work! I am 42 and had good teeth until I went to this dentist! Thanks a lot!
by Neets xxx.xxx.137.103
February 12, 2013
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
Does this provider offer flexible appointment times?
Yes
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
by Anonymous xxx.xxx.173.30
December 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.62.148
April 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.174.219
March 05, 2012
Does this dentist use current and safe equipment?
Yes
by Anonymous
October 17, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider promptly return your phone calls?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Was this provider late to your appointments?
No, they were on time
Did this provider have reasonable prices?
Yes
by Anonymous
July 15, 2011
Add a Review