Directory > Providers > Dental Care > Dentist > NJ > Dover > Dover Family Dentistry > Reviews

Dover Family Dentistry

Nearby

Dentists

Rockaway Dental Center

Rockaway, NJ

Green Leaf Dentistry

Denville, NJ

Rangel Dental

Morristown, NJ

Banasiak & Nettune Orthodontic Associates

Mendham, NJ
Get Featured on Wellness.com > Learn More
Dover Family Dentistry
Dover Family Dentistry
(31 Reviews)
> Get Phone Number & Directions
66 East McFarlan Street Dover, NJ 07801
Add a Review

Consumer Feedback

(31 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
It was my first visit, that included initial examination and cleaning. I had cleaning many times in my life, but never as superficially and unprofessionally. I had better cleaning by just brushing my teeth, Little or nothing was done, Hygienist just lightly polished my teeth.
by Tatyana xxx.xxx.18.229
January 14, 2012
They took the time to explain in detail plenty of techniques I could practice at home to prevent cavities and tooth decay. The staff was very helpful no matter how many times I called with a question or concern. They never made me feel uncomfortable for asking any question. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.
by ellahope
January 10, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Was this dentist friendly?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
December 29, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you receive sample toothbrushes or toothpaste to take home?
A couple, but not very many
Was the dental equipment clean?
Yes
by Anonymous
October 31, 2011
I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. One of the first things I noticed about this business was how many different areas of the building were handicap-accessible. I have been to other places where I couldn't tell how someone in a wheelchair could even enter, but they really spent a lot of time to accommodate people with all different needs. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy.
by Richard Peluso
October 13, 2011
I love that they are always more than happy to answer my questions, and actually welcome questions. I've felt awkward at some other places I've visited when I've tried to ask a lot of questions, but not here. One of the first things I noticed when I came in for my appointment here was that the building was not handicap-accessible. I didn't see any ramps or wheelchair accessibility, which seemed kind of strange to me. Their prices were very fair. The level of care you get for the price is outstanding. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything.
by Andrew
September 08, 2011
I had to wait for a little while after I arrived for my appointment, but I've had to wait longer at other places. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. It was nice of them to offer some sample toothbrushes and toothpaste for me to take home. I was able to figure out which toothpaste I liked without having to buy anything. They've answered a couple of my questions over the phone, but most of the time I have to schedule an appointment.
by lindsey
August 05, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Was the waiting area spacious?
No, it was rather cramped
by Anonymous
July 22, 2011
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait forever.
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did the staff call you to remind you about your upcoming appointment?
No, I don't think they cared whether I showed up or not
by Anonymous
June 30, 2011
Was this provider's office easy to locate?
Fairly Easy
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
June 22, 2011
Add a Review
Map and Directions
66 East McFarlan Street, Dover, NJ 07801