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Rand Dental Associates

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Rand Dental Associates
Rand Dental Associates
(23 Reviews)
> Get Phone Number & Directions
191 US Highway 206 Flanders, NJ 07836
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Consumer Feedback

(23 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3 star average for Recommended
Value
4.5 star average for Value
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.1.213
December 09, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.231.201
September 13, 2012
Many complaints.
1. As a NEW patient, they did not explain anything, including that payment is due at time of visit. They did not check my insurance before performing a procedure which was not covered, and forced me to pay them right there. When I asked to only perform what is covered, they refused and lied to me about my available options. (I know they lied because I had confirmed information from another patient and one of the receptionists slipped up and admitted it once too.)
2. During my first visit and following 3 visits, the Dr., Dr. Amanat, never introduced herself, nor was I introduced to anyone there by name, nurse or otherwise.
3. When I made an appt. because I was in pain, they fixed a tooth based on charts and didn't listen to me when I insisted the pain was further back. 2 days later I had to return, and magically, there was a new cavity. Was it not there 2 days ago?
4. I was late to an appt. but called to say I would be late and asked if I should reschedule. I was told no it was fine. I got there and the Dr. Amanat said "I do not have the time today, because I am very busy with other things today." over my dental needs. Wow.
I do feel like this young woman was acting as if she was smarter and more important then me. Yes, that is exactly what you should project onto your patients, who are also your paying customers.... No respect.

They tried to send me away and to come back a week later to get a filling despite my complaints of being in pain, headaches, and sensitivity to cold and heat. Just awful. I was so frustrated I started crying! (Because I'm not the type to yell at people...)

My suggestions for improvement:

1. Stop being untruthful to your patients.
2. Realize that a patient in a customer, which means you have to make me WANT to give you my money. When I get no information, lied to, and shrugged off I will STOP giving you my money.
3. I am only at the dentist because I am in pain. If wanted to walk around in pain then I would not be at your office every other day. Please do not tell me to take some advil and come back a week later. Is it not the moral obligation of your practice to help people in pain?!
4. Be more thorough. I should be at the dentist 3 times in a week because the Dr. was negligent.
5. Drop the self righteous attitude and worry less about your eyeliner and more about your patients well being.
by CautionConsumer xxx.xxx.176.105
August 04, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.174.226
July 28, 2012
They barely gave me any information at all. I'm going to have to do my own research to get my questions answered. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The office was easy enough to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. They expect you to wait for weeks to get work done while you're in lots of pain and seem to only be in it for the money.
by Never go there again xxx.xxx.250.106
May 13, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.121.109
April 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.189.21
February 27, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.93.214
February 08, 2012
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time, as I aM a extremely nervous patient. They offer nitrious and sedation. I really love the fact that every speciality is in the office, so I dont have to go anywhere else. They made the extra effort to make sure every question and concern I had was addressed.
by jordan
October 03, 2011
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Did this dentist answer all of your questions?
No, I left confused and frustrated
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice
by Anonymous
June 25, 2011
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Map and Directions
191 US Highway 206, Flanders, NJ 07836