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Family Dental Care

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Family Dental Care
Family Dental Care
(11 Reviews)
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532 New Brunswick Avenue Fords, NJ 08863
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
I was totally petrified of novocaine and root canals and havent been to a dentist in years (bad experience when I was little)...I was awake all night in pain so I had to go. My sister goes to them and told me they are amazing. I ended up needing a root canal and novocaine...I was so scared when I walked in, I dragged my fiance into the room with me to squeeze his hand ,bought my Ipod and kept my eyes closed the entire time so I didnt see the needles/tools but Darlene, Brunie (sorry if spelled wrong) and Dr Bacchus explained everything to me and kept me calm, constantly asking me if I can feel anything and if Im ok.....All in all the novocaine, root canal and crown werent as bad as I thought they would be and I left there amazed how great everyone there was ...I have been there 5 times since for xrays, a crown and follow ups... I felt very safe in their care. I definitely trust them. The dentist and staff were so friendly and accommodating. They go out of their way to make everyone feel equally respected and cared for. They also send out reminder voice mails and texts for your appointments....I recommend them to family and friends....
by kc xxx.xxx.250.56
June 25, 2013
Was the waiting area spacious?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
by Anonymous xxx.xxx.250.56
March 27, 2013
by Anonymous xxx.xxx.110.144
January 17, 2012
It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. They paid close attention to me and all of my questions were answered. The staff really knows what they're doing, and they know a lot about the company they work for. They're able to answer most of my questions, and the only ones they don't are the ones they need their boss's approval for.
by Bob T.
November 28, 2011
Did you experience any unnecessary pain while your teeth were cleaned?
Yes, I was definitely uncomfortable
Was this provider's staff friendly?
Friendly Enough
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider remember you and your circumstances at every appointment?
Yes
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 24, 2011
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was the water they used during your teeth cleaning a comfortable temperature?
Yes, it was fine
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
by Anonymous
November 09, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
October 17, 2011
One thing I like about them, is that they're willing to ask for other qualified professionals' advice when they don't have an answer for my question. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. Every time I come here they always remember me by name. They are so thoughtful and very polite. I am satisfied with the care I receive. They are helpful and I leave feeling encouraged.
by teacher cat
July 07, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider prominently display their diplomas or business license?
Yes
Does this provider use current and safe equipment?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
May 01, 2011
They were so nice and professional and even called me to remind me about my upcoming appointment. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I was amazed at how wonderfully they treated each of their staff members. They were so appreciative and thankful. I've never seen any employer treat their staff better, and it made me want to come back that much more. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future.
by Mike
April 10, 2011
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Map and Directions
532 New Brunswick Avenue, Fords, NJ 08863