John D Kernan, DMD

John D Kernan, DMD
John D Kernan DMD PA 658 W Cuthbert Blvd Westmont, NJ 08108
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you feel safe in this provider's care?
Mostly, I was still a little nervous
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
November 25, 2011
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
November 21, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
by Anonymous
October 19, 2011
Did this dentist allow you to regularly rinse your mouth during your procedure?
Definitely not, I almost choked
Was it clear that this provider takes pride in the appearance of his/her office?
Not really, it wasn't very clean
Did you experience any unnecessary pain while your teeth were cleaned?
Yes, I was definitely uncomfortable
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
September 01, 2011
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Was this provider's office easy to locate?
Only with clear directions
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
August 25, 2011
Are you going to visit this provider again?
Without a doubt!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider late to your appointments?
No, they were on time
by Anonymous
August 23, 2011
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Does this provider offer flexible appointment times?
Yes
Did this provider listen to your input and concerns?
Yes
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
by Anonymous
July 01, 2011
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
June 10, 2011
Very ,cold ,disrespectful and rude ,negletful of dental work and dishonest would not recommend this dentist and associates to anyone if they want to keep there teeth and self respect!
by L seltzer
June 03, 2011
Would you recommend this dentist to others?
Yes
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous
May 11, 2011
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