John D Kernan, DMD

John D Kernan, DMD
John D Kernan DMD PA 658 W Cuthbert Blvd Westmont, NJ 08108
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Consumer Feedback

(28 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
May 02, 2011
Was the toothpaste used during your cleaning enjoyable?
Yes
Did your teeth cleaning feel rushed?
No
Was it easy to make an appointment with this provider?
Yes
by Anonymous
April 22, 2011
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did your teeth cleaning feel rushed?
No
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
April 21, 2011
They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible. Although I was hoping to be able to watch my favorite show during my dental procedure, they had plenty of magazines for me to look through. My procedure flew by because I had something to distract me the entire time. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. I will definitely recommend them to people I know.
by Longtime patient
April 19, 2011
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Anonymous
March 18, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
March 17, 2011
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did your mouth feel clean after your appointment?
Definitely! It felt more clean than it's ever felt!
Did you feel like this provider's office was understaffed?
Definitely, they had one person trying to do everything
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
by Anonymous
March 17, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
March 02, 2011
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