McCarthy Karen A DMD

McCarthy Karen A DMD
McCarthy Karen A DMD 31 Sheridan Avenue Ho Ho Kus, NJ 07423
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
by Anonymous xxx.xxx.141.245
December 23, 2013
The one star is for her staff only. They are nice enough. Karen McCarthy herself, I do not much like. I knew I was going to have braces on for a while, but after four years, and many attempts to speed up this process, she still has not talked about me getting my braces off. On top of this she tends to be rude and hardly ever answers the questions I have. When she does, the answer is normally a "Maybe," or "I don't know."
by Pissed Off xxx.xxx.153.25
August 15, 2013
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to watch TV during your dental procedure?
No, but I was able to read a magazine
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.169.46
September 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by MarieT xxx.xxx.185.228
July 05, 2012
They answered most of my questions but I could have used more information. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find.

***I went to Dr. McCarthy for braces. After visiting her to examine my teeth and discuss possible plans of braces, I scheduled another appointment to further discuss my plans of getting braces. Upon my next appointment, without seeing me or informing me what was to occur, her assistant immediately prepped me for braces. Seeing it was my first time receiving braces, I did not know I would actually be receiving it till she came in and placed the metal brackets in my mouth. I asked my friend who had recommended her, and she also told me that she did not clarify when she did procedures, instead assumes the patient knows what they are in for and goes ahead with it. All the while she was working on my braces, she did not talk me through as to what she was doing inside my mouth or how to maintain my braces. She did tell me that my braces should be coming off in about half a year. Afterwards, I had monthly check ups with her where she tightened and replaced the wires in my mouth. One time, she cut the wire inside my mouth and had LEFT the 2cm piece of wire that she had just cut off in my mouth. It was after I left the office, that I found the piece of wire tucked between my gum and lip. I was lucky to have found it, but that piece of wire could have cut my intestine or throat or what have you, if I had swallowed it. This was not the first time I received this lack of care from her. It will be a year the end of this month, and I still have my braces.
by Unsatisfied xxx.xxx.188.235
March 07, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
December 05, 2011
Do you trust this dentist to only recommend dental procedures you need?
Yes, I trust them
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did your teeth cleaning feel rushed?
No
Were you able to watch TV during your dental procedure?
Yes! I was able to choose between watching TV or reading a magazine
by Anonymous
July 07, 2011
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