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The Smile Spa Of North Jersey LLC

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The Smile Spa Of North Jersey LLC
The Smile Spa Of North Jersey LLC
(17 Reviews)
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251 Godwin Avenue Midland Park, NJ 07432
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Consumer Feedback

(17 Reviews)
Service
4 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4.5 star average for Recommended
Value
3 star average for Value
The WORST EXPERIENCE EVER!! Stay away from this facility as they will bill you and your insurance company.
by LC xxx.xxx.129.19
April 06, 2015
This dentist does not deserve a star-she is un[professional-recommends procedures that are not necessary to benefit her and others in office. After seeing you she recommends the orthodontist who charges more then the fee schedule even tho the ortho knows your fee. 3 times with her to correct the amount even when she showed me the schedule. Overcharged $220. Rosenblatt wouldn't talk to me and walked away. Finally got my bill and charged for xrays and digital pics of the same tooth-double billing. Wanted to do surgery on my gums from ortho and dentist for crowns for $750. Second opinion from other dentist and he said not needed. They wanted my husband to go to ortho and he got 2nd opinion and dentist said not needed. These people are liars and will do procedures not needed even when it is to cut your gums and be out for 6 weeks. My teeth are fine and I have no problems with them. AVOID THIS DENTIST!
by Jake xxx.xxx.144.46
May 07, 2014
I don't know about anyone but I like when I walk into an office whether it's your accountant/doctor, in this case your dentist you would want to be greeted; not waved off to have a seat. Unprofessional not pleasant to deal with especially when you have a question regarding the "SERVICE" you were charged...their response "you can call your insurance."
by No longer xxx.xxx.239.39
March 25, 2014
Very loveing and cearing, Friendly staff. I like it a lot very fast good service Excellent reseptionist very courteous am happy to say I was here getting teeth fix.
by nisha R. xxx.xxx.236.175
January 16, 2014
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
by Anonymous xxx.xxx.211.41
January 15, 2014
I would not recommend this dentist office to anyone. I went back in July of 2012 (refused to go back) and I am STILL dealing with billing issues. The visit itself was mediocre. The hygienist was nice, but I did not like how Dr. Rosenblatt pushed whitening (went so far as to take my picture and show me how different my teeth could look if I had the procedure done). She also recommended some follow-up procedure for my gums, but I was pregnant and it is not unusual to have gum issues while pregnant.

The WORST part of the whole experience has been billing. When I went, they copied my card and I made it clear to submit to the address on the back. ONE YEAR LATER, I received a bill (still the only one I have received to this day). I called right away, and was told they would try to resubmit to my insurance. Just this week, I called them on my own volition to check the status and was basically told my account would be going to collections. I argued that it should not be my responsibility that they did not do the proper follow-up. They messed up by: 1) not sending claim to the correct insurance company initially after I gave them all the proper information at my visit, 2) letting my file sit there and not notify me until a year later that they sent my claim to the wrong insurance company, 3) waited until I called them another 5 months later to tell me I would be going to collections (and threatening that my credit would be ruined if I didn't pay the bill). I asked that they write the balance off because it was their fault things were not handled correctly and was told that wouldn't happen. I asked to speak with the office manager, and was told she doesn't have a say in billing matters. The billing person told me the dentist would not write it off because I received the services, so I asked to speak with the dentist since she made the decision to write things off, and was told I wouldn't be able to do that.

I will say that someone new took over billing this past summer, hence finally receiving a bill. I hope this helps them become more professional and ethical with their billing practices.

Luckily, when I called my insurance, they said they would pay the charges. However, I went through a great deal of frustration to get to this point.
by Ashlee xxx.xxx.81.76
January 08, 2014
honestly im not going there again. the dental hygienist was rude/ unfriendly and really annoyed me . i hate arrogance ! the doctor that addressed me later on i forgot her name but she was nice and way better to communicate with. i went in for a check up but the told me all my problems and said how i had alot of problems and that i should just go to a periodontist and thats it they cant talk more. plus the hygienist wouldnt show me my x rays !! how rude !
by checkuppt xxx.xxx.220.200
January 08, 2014
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by NJHockeyFan xxx.xxx.67.178
December 21, 2013
Avoid this practice like the plague! The staff seems pleasant enough but the dentist is absolutely horrible. She has the worst bed side manner I have ever seen. She is abrasive, rude and disrespectful. She treated me like a child and refused to answer any of my questions. I went there for a root canal and every time I asked her a direct question about what has been done she would abruptly cut me off and start talking about future procedures on other teeth that needed to also be addressed. I went there every week for a month and she didn't even come close to completing my single issue. I also got the sneaking suspicion they recommend unnecessary procedures and where trying to swindle me. Finally I had enough and made an appointment at another practice. After putting in writing that I wanted my dental records & xrays to bring to my new dentist they charged me $30 then refused to give them to me. They also did not give me copies of my chart or records, just an itemized bill. I am so glad I have found another dentist because you couldn't pay me to take her abuse for a second longer.
by Jayme xxx.xxx.71.186
December 21, 2013
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Were the waiting room chairs comfortable at this dentist's office?
Not at all; cheap and plastic
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
Did this dentist thoroughly examine your teeth?
They examined them, but not very thoroughly
by B xxx.xxx.160.26
November 18, 2013
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Map and Directions
251 Godwin Avenue, Midland Park, NJ 07432