Lakeside Dental LLC

Lakeside Dental LLC
Lakeside Dental LLC 601 Liberty Place Sicklerville, NJ 08081
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Consumer Feedback

(9 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
Avoid this office if you care about your health. The Doctor will break your tooth only to charge you for her mistake. Extremely unprofessional.
Additionally, they try to force you to buy their mouthwash and toothpaste at a very high price not to mention the $500 whitening that you do not need. Its bad enough that service is poor and frequent malpractice, their behavior is insult on injury. This is not a dental office but a poorly run sales department. Do yourself a favor and find a professional to treat you and avoid our mistakes.
by Outraged xxx.xxx.236.102
October 20, 2021
Okay, WHERE do I begin?! I started going to this dental office back in 2014. They were so convenient as I live in the development right across the street AND they took my insurance. TERRIBLE hours when you work in Marlton and they have no evening hours! All was fine in the beginning until they filled a very small cavity back then. It's normal to feel roughness after getting a filling but it started hurting right away and when I told them, they suggested I purchase their $23.00 tube of sensitive toothpaste at the front desk. Use it for two weeks and come back. Everytime I ate something with seeds OR something rough, I would see stars. They looked at the tooth and kept telling me that they did not see a problem. I told them I did not need the toothpaste because it was not sensitivity. I was so frustrated so I looked for another dentist but had no luck with the insurance that I had. I was desperate so I went back on Oct. 31st. I saw a dentist in there who was a nasty woman and talked to me like I was a child. I did not appreciate that. Now, I understand that I have not been to a dentist since I was with them the last time in 2015 and I am not a regular flosser but really?! This woman had NO bed side manner whatsoever. After I told her that I was diagnosed with acid reflux, that is when she proceeded to tell me that I have cavities in between some of my teeth that need to be filled and the acid was the cause of that. She had to dig between each tooth while spouting off numbers to the sweet dental assistant behind me. She told me that it was NOT going to be comfortable...ignorant!! It's as if she was doing it for spite. Then she told me that because I grind my teeth, the tooth that was paining me has a crack in it. OMG! I told her that these so-called cavities do not hurt but she insisted that I had them. She told me that I would need a deep scale cleaning which I did not disagree with as I knew it had been a long time. The sweet girl at the computer behind me asked her if she was doing any of the "so-called" cavities that day and in a stern voice the dentist barked "Not today! We have others waiting!" Again, ignorant!!
Just last week I found an amazing new dentist in Haddon Heights who takes my insurance and has GREAT hours before AND after work. I actually had to pay $25.00 to get them to transfer all my records and x-rays over to the new office. Robbery...my own information! I guess it was the best $25.00 I've ever spent. I go to this new place last night and she took a look at my pained tooth, shaved it a little and offered me an almond to see how it felt...AMAZING woman!! She fixed it which is all Dr. Drains office had to do!! When the girl at the front desk asked why I was leaving, I told her. She then told me that I was not the first one to complain. Apparently, others have complained about this woman as well! Ha! As for these cavities between my teeth, I asked her what she thought and she said there was a little irritation here and there and suggested I floss once a day...that is all. Sooooo much happier!!
by Debbie Trilivas xxx.xxx.71.98
November 14, 2017
Very unprofessional Staff. Made an appointment, took half of day from work and 1 hr and half prior to appointment received call that the Dr. had emergency. Receptionist was rude and inconsiderate with trying to reschedule. If this is how that handle first time patients then I could not trust this practice if had true emergency.
by Davina Bush xxx.xxx.49.230
September 18, 2014
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did this dentist thoroughly examine your teeth?
Absolutely not, they barely looked at my teeth
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
by Anonymous xxx.xxx.108.254
June 10, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Ed xxx.xxx.126.195
January 02, 2013
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.126.195
September 19, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
by Anonymous xxx.xxx.37.217
February 20, 2012
They were very qualified and knowledgeable. I could tell that they've been doing their job well for quite a while. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. I love that they never cancel their appointments last minute here. I can always count on them to be there for me. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered.
by jayluv1
December 29, 2011
very good staff and dentist knows what she is doing! Rarely a wait!! highly recommended!!! Great with kids... mine are 8 and 6. My 8 year old is special needs as well. Best dentist Ive been to. :D
by Darlene
June 12, 2011
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