They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. Their office was well organized and clean. I could tell they took a lot of time making sure it was presentable. I really appreciated that they let me rinse every so often during my dental procedure. I've been to other dentists that never let me rinse and its awful. It's very reassuring to know that they are recommended by other dentists. It gives me confidence that I'm going to a professional.