Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider answer all of your questions?
Yes
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent