Sylvia Jeffries, DDS

Sylvia Jeffries, DDS
South Valley Dental 555 College Drive Suite A Henderson, NV 89015
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
The staff at this office used to be professional, but through the years, the practice has gone down hill....My last two visits, my mouth was horrible chewed up by the instruments which were used to fill two very tiny cavities. I shared this with the office and the dentist, but it didn't seem to matter....I even suggested to the dentist and his staff after the first horrible and painful procedure that it might be nice, as well as, a professional jesture to contact the patient after they have gone through such an ordeal to check on them....This was never done...I had to call him. I missed a week of work, couldn't talk and/or eat for days...I have never been through such an ordeal, nor have I been treated so shabbily! Would NOT recommend this dentist!
by Super Disappointed xxx.xxx.238.214
January 12, 2016
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Does the provider's staff treat you well?
Mostly
Did this dentist practice good oral hygiene?
Yes
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Probably
by Anonymous xxx.xxx.69.246
September 22, 2014
Did this dentist practice good oral hygiene?
Definitely!
Did this provider give the impression that they cared about your concerns?
Yes
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Dinah xxx.xxx.100.138
May 16, 2014
It was really nice of them to make sure that the water they used to rinse my mouth was at a comfortable temperature. In fact, it was the perfect temperature. I really appreciated them making that extra effort to make me comfortable. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by Anonymous xxx.xxx.148.135
April 30, 2013
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Jan xxx.xxx.137.12
February 04, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Penelope xxx.xxx.194.208
September 18, 2012
I didn't like the Dentist or Manager's attitude when I needed help with a retainer after becming new patients just months earlier. Not very helpful at all. Kind of felt pressured to purchase from them but I didn't. My insurance was billed for a periodontal cleaning when I only had a regular cleaning which was done by the dentist himself rather than a hygenist. Their staff was friendly enough, but they didn't go out of their way to help me. They didn't help me as much as I was hoping and didn't answer all my questions. The office was easy enough to find.
by Vegasowl xxx.xxx.146.172
August 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.34.161
April 27, 2012
Was the toothpaste used during your cleaning enjoyable?
Yes
by Anonymous
December 17, 2011
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
November 03, 2011
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