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East Fishkill Dental Group

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East Fishkill Dental Group
East Fishkill Dental Group
(85 Reviews)
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1989 Route 52 Hopewell Junction, NY 12533
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Consumer Feedback

(85 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's staff friendly?
Yes
Were the waiting room chairs comfortable at this dentist's office?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous xxx.xxx.73.178
September 20, 2013
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider maintain a professional appearance?
Somewhat, I wasn't overly impressed
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did you experience any unnecessary pain while your teeth were cleaned?
No
by Anonymous xxx.xxx.233.94
August 21, 2013
East Fishkill Dental Group is the best place ever! The front staff were so welcoming especially Kim Katie and kathy. However the other girl who I think is named Tina she was kind of in the clouds. On the other hand the office was very clean and up scaled. The assistants were nice as well. I love the one assistant in particular named Lea. She helped me answer all my questions that I was concerned about she made me feel at ease. I also had a good experience with the oral surgeon Dr. Sunwoo he was great. His sense of humor was a little dry.
by annoymous xxx.xxx.45.254
August 08, 2013
I came to fishkill dental because my primary dentist did not do oral surgery, So the only other place my insurance took was Fishkill Dental, Dr. Sunwoo.. so my first appt. I waited 31/2 hours to see him for 2 min. to sx it for July 30, called the day before to make sure everything was approved they said yes don't drink after midnight because I was getting sedated. so I come In the following morning and my sedation is not approved so I have to pay out of pocket,, after waiting several hours I go back dr. sunwoo is in a mood trys to get a vain and can noy so gets more mad. to make a long story short I was never sedated and de. sunwooooo has no freaking manners I will never go back and make sure I tell everyone I know FOREVER!!!! Good luck Sunwoo
by elizabeth xxx.xxx.121.248
July 31, 2013
I think that everyone in the office staff should take a lesson or more in customer service. The are rude, crude and have no professional manner. When I called about getting information on my husband they were reading another person chart, ok, what about HIPA. This happend 3 times, because each person had no idea what they were doing they put someone else on the phone. One person had me hold for 20 mins. I hung up and called back the next day, It was either Kathy, Tina or Kim they said when they got back on the phone I wasn't there, I asked why they didn't call me back and it never accured to them. Why would you call a back a customer??? Also, when asked to speak to the dentist, Jamie the office manager told me that she feels I think her office staff are idiots, she said that not me. What is that saying.. I told her I still want to speak with the dentist, she said good luck, and hung up. Wow, Do the dentist know how there patients are being treated. Someone should look into the staff a little more carefully and take some action.
by Anonymous xxx.xxx.94.27
July 03, 2013
Does this dentist use current and safe equipment?
Yes
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider use excessive foul language?
No
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous xxx.xxx.1.150
May 12, 2013
Did this provider have reasonable prices?
Absolutely!
Do you feel that you could have received better service somewhere else?
No, I don't think so
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
by Anonymous xxx.xxx.178.1
April 28, 2013
Did this provider answer all of your questions?
Yes
Did this provider rush your appointment?
No
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
by Anonymous xxx.xxx.45.254
April 22, 2013
Does this provider offer flexible appointment times?
Yes
by Anonymous xxx.xxx.55.77
April 05, 2013
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was the chair you sat in during your dental procedure comfortable?
Definitely! It was one of the best dental chairs I've ever been in!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous xxx.xxx.215.253
February 15, 2013
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Map and Directions
1989 Route 52, Hopewell Junction, NY 12533