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East Fishkill Dental Group

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East Fishkill Dental Group
East Fishkill Dental Group
(85 Reviews)
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1989 Route 52 Hopewell Junction, NY 12533
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Consumer Feedback

(85 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did you receive sample toothbrushes or toothpaste to take home?
No, I didn't receive anything at all
Was this provider's staff friendly?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider remember you by name?
Sometimes, but not always
by Anonymous
January 02, 2012
A relative of mine had impacted wisdom teeth removed in an office that had pieces of other people's teeth on the floor. It was called to the attention of the staff and the reply was "We will clean that up later" DO NOT REFER YOUR DOGS HERE UNLESS YOU DON'T LOVE THEM ANYMORE.! My star rating should be negative but that is not an option.
by Unhappy Camper
December 08, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider prominently display their diplomas or business license?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this dentist allow you to regularly rinse your mouth during your procedure?
Absolutely, I was able to rinse every few minutes
by Anonymous
December 02, 2011
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 19, 2011
Is this provider easy to reach in an emergency?
No. It took me several times to get through.
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
October 31, 2011
Not only did the crowns, fillings, and veneers I got last for a long time, they lasted way longer than they were supposed to. It was great not having to go in and get them redone all the time. I could tell that they did a fantastic job putting them in. I've never seen a dental office that cares about their patients more than they do. They've never pressured me to get dental procedures I don't need, and they always have my best interest in mind. I loved how gentle and careful they were while they were flossing my teeth. My gums didn't bleed at all. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. The dentist was friendly and accommodating. I felt very welcome and comfortable the whole time. I would Recommend them to all. They are very knowledgeable when it comes to insurance information and will help you out by giving all necessary information need.
by very happy
September 26, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Were you able to relax during your appointment?
Yes, I was completely at ease
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
September 12, 2011
I've had several appointments cancelled for my children and spouse. What's amazing is the dental hygienist will treat you like a second class citizen if you have any problems with your teeth, and yet the continued cancellation of appointments when you try to fix it. Male orthodontist there gives me the creeps and tried to tack on over $1,200 payments on braces when my insurance plan covers them in full. He actually walked into the room upon a consultation with the cost of braces minus what my insurance covers and offered me a $300 down and $75 a month payment plan as though I was broke. He had the numbers written down on paper with the subtraction of what my insurance covers upon entering the room. What orthodontist does this? I called my insurance company immediately and was told that this was strange, and they don't know why a provider was tacking on extra money when he wasn't supposed to do so. My insurance did NOT have a $1,200 co-pay, and this was an attempt to take advantage of me because there was an assumption that I must be some sort of idiot. I just want to warn other people so they don't get scammed. The receptionists are frequently rude, unorganized, and the staff didn't feel like doing X-rays after we waited for an appointment for over an hour and drove for 40 minutes to get to their office. They wanted to schedule another appointment to do so and figured waiting TWO MONTHS and then scheduling at a time where children have to be taken out of school and your whole day has to be messed up is in your favor somehow. Seems to me I'd save money by not taking off from work and just paying a REAL person to treat my family right. I don't even give them grief, and this is the garbage we have put up with. If you want to be treated like a second class citizen, go to this dental group. This has been repeated behavior over the course of the past few years, and I'm tired of the treatment. Also, the orthodontist schedules appointments around HIS time and there's no consideration for the fact you have to whip your kids out of school in order to be fit in HIS office hours. Forget it! I'm not tearing kids repeatedly out of school for this trash. Their dental services aren't worth it. I'm done.
by Second Classs Patient?
August 24, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you experience any unnecessary pain while your teeth were cleaned?
No
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
August 17, 2011
Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Was it easy to make an appointment with this provider?
No, it took a while
Do this dentist have a good professional reputation among other dentists?
Not at all, other dentists have told me to avoid him/her
Was the waiting area spacious?
No, multiple people had to stand
by Anonymous
July 25, 2011
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Map and Directions
1989 Route 52, Hopewell Junction, NY 12533