Seneca Dental Associates

Seneca Dental Associates
Seneca Dental Associates 2830 Westinghouse Road Horseheads, NY 14845
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Consumer Feedback

(17 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
Dr. K. and Receptionist Judy make Seneca Dental a great place to visit. My wife and I have been patients for a couple of years and highly recommend this office for all ones dental needs. Very friendly and compassionate individuals👍👍 Thanks!!!!
by Jeff xxx.xxx.20.174
January 09, 2020
went for 2 appts first was fine second on my daughter had a filling that came out in less then a month. they sent me one bill it was all marked by pen saying I owed less then the typed amount it said I owed $164. I forgot about it never received another one then I'm called at work and told I owe almost double the originally bill ($324) and if I didn't pay by noon its going in collections and I will also be billed a 60% interest rate and they will garnish my wages. Then turned around 2 weeks later and called my husband and threated the same thing.
by getabetterbookkeeper xxx.xxx.141.101
February 14, 2019
Very poor Service, They have destroy One tooth, With filling are added they fall out in less then a month. I truly would never recommend them to anyone. I had to go there because of Job Insurance, Again very poor Dental Service
by Spooky xxx.xxx.180.245
June 04, 2017
they cleaned my teeth in april , went back there in sept ,a filling came out he filled , then 2 months later went to a new dentist , i had 5 cavitie's including the one he filled, i tryed talking to the desk person , she treated me very badly continued actually fighting with me on the phone like she is in 5th grade, i called my isurance company because i don't feel i should have to pay that twice, and they should reemburse them , so now, i'm waiting for complaint paper's from the insurance company , and on top of that i will call the better buisness bureau and file a complaint, i have a feeling he was mabe planning on root canal's for me , thats why i think he did'nt tell me or want to fix those cavities, i have very good insurance and they pay pretty good , so i told the insurance company that. thank god i used my better judgement and went to a very good dentist,so be very careful going there.
by no name xxx.xxx.111.238
March 02, 2017
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Was it easy to make an appointment with this provider?
Yes
Does this provider answer the phone in a reasonable time when you call?
Definitely
by Anonymous xxx.xxx.183.10
September 19, 2014
Dentists are great. Their front desk staff are horrible!! Very rude, unprofessional, and borderline discriminatory! I called about a billing discrepancy and rather than work it out their staff became abusive, and threatening. They then determined (without the authority of higher ups am sure) that I was no longer a client! They have been reported to the Better Business Bureau.
by Susan xxx.xxx.68.253
August 28, 2014
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did your mouth feel clean after your appointment?
Yes
Does this provider take that extra step to make you feel special?
Absolutely
Did this provider seem well-trained and experienced?
Absolutely
by Anonymous xxx.xxx.179.17
May 15, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider late to your appointments?
No, they were on time
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Did you experience excessive oral pain after you left your appointment?
No, I was in a little pain but it wasn't excessive
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Anonymous xxx.xxx.104.127
May 13, 2013
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me
Was this dentist's staff friendly?
Friendly Enough
Does this provider treat their staff well?
No, the staff was very mistreated
Does this provider remember you and your circumstances at every appointment?
Absolutely not! I constantly have to repeat and re-explain my situation!
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by Anonymous xxx.xxx.108.187
April 10, 2013
Seneca Dental Associates is probably the best dental practice I have personally experienced. It is operated by a husband/wife team - the Nguyens. Both have worked on my teeth, and I find them to be very professional and pleasant. The staff is great, and I never have felt I spent too much there for the work performed. I can recommend this practice without hesitation.
by George G. xxx.xxx.142.24
December 03, 2012
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