Directory > Providers > Dental Care > Dentist > NY > Middle Village > Middle Village Dental Group > Reviews

Middle Village Dental Group

Nearby

Dentists

Bruno Braces-Orthodontics for Children + Adults: Robert W. Bruno, DDS, PC

Woodside, NY

Fedida Family Dentistry & Dental Spa

East Elmhurst, NY

Precision Dental NYC: Dr. Alexander Bokser & Dr. Irene Bokser

Astoria, NY

NewYork-Presbyterian Ambulatory Care Network - Dental and Oral Medicine Center - Fresh Meadows

Fresh Meadows, NY
Get Featured on Wellness.com > Learn More
Middle Village Dental Group
Middle Village Dental Group
(19 Reviews)
> Get Phone Number & Directions
6626 Metropolitan Middle Village, NY 11379
Add a Review

Consumer Feedback

(19 Reviews)
Service
3 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
4 star average for Value
Did this provider have reasonable prices?
Yes
Does this provider remember you by name?
Sometimes, but not always
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this dentist use current and safe equipment?
Fairly current
by Anonymous xxx.xxx.13.125
August 09, 2013
I will never visit this dentist office ever again!!!!!! They told me i have 5 cavities and I got a second opinion because I've never had problems with my teeth before. The next dentist office i went to couldnt understand why i was there because they said i dont have any cavities. This is a huge mistake because if that dentist covered the white fillings i wanted they would have done work on my teeth that was not needed. The receptionis had a very nasty attitude and i woukdnt recommend this office to anyone.
by Charis xxx.xxx.164.12
July 31, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Is this business handicap-accessible?
No, I didn't see any ramps or wheelchair accessibility
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
by Anonymous xxx.xxx.134.12
May 02, 2013
I wasn't too impressed with the staff. They could have been a lot more friendly. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. When comparing them to others in their field, I would say they are by far the worst I have ever seen. I will never return. I got an appointment quickly. I've never had to wait too long. They aren't known for being that good at what they do in my area, but they aren't known for being terrible either. They should probably work on improving their professional reputation. I literally sat for 10 minutes for a cleaning which I thought was ridiculous but predictable since I had come in with a Groupon Voucher....bottom line, if they honor your Groupon ticket, more than likely they won't give you the attention you deserve, but gladly take your voucher.
by Herminio Vargas xxx.xxx.27.145
March 19, 2013
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
Were the waiting room chairs comfortable at this dentist's office?
Not really
Did this provider answer all of your questions?
No, I left confused and frustrated
Is this provider's business conveniently located?
Yes, it is very conveniently located
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous xxx.xxx.249.123
March 06, 2013
Do you trust this dentist to only recommend dental procedures you need?
Not at all. Every time I go in they recommend an expensive procedure I don't need
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Was the waiting area spacious?
Yes
by Anonymous xxx.xxx.9.238
February 18, 2013
The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. Everyone was pretty much wedged in. I avoided calling because I didn't want to feel stupid. Their staff was not that friendly, and didn't go out of their way to make me feel welcome.
by emily xxx.xxx.217.227
February 08, 2013
Was this dentist's staff friendly?
Friendly Enough
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Was the waiting area spacious?
No, but I can always find a seat
by Anonymous xxx.xxx.32.51
February 01, 2013
ATTN: PARENTS

AVOID THIS DENTALGROUP AT ALL COST ESPECAILLY IF YOU HAVE CHILDREN SEEKING DENTAL SERVICES.

As a result of a referral from a famiy member who is currently using the dental services, my son and I had a negative exeperience dealing with an hispanic receptionist, who claimed to be the manager, after we travelled from Whitestone, NY in torrential rain for my 16 yr old son's 3:00 pm appt today for an exam and cleaning.

Receptionist asked for insurance and I retorted to say US Healthcare in addition to saying that the insur info was already given over the phone to the staff member who initially made the appt. Receptionist informs me that the staff person did not enter the insurance info when she made the appt. I responded to say that omission is an internal problem and gave the insurance info again.

Receptionist took exception to my reply claiming I had an attitude by my reply. She then threatened to deny dental services twice to my son due to my alleged attitude in response to inquiry. Clearly, if the insur info was given over the phone when the appt was first made and your staff failed to record it, then it is an internal problem of Middle Village Dental Group and its staff for the error and ommsion, not an ensuing patient. It is apparently clear staff upgrade and propert retraining in customer care are in dired need.

Receptionist talked down to my son and I as though we were animals and in repsond I described her dispictable behavior as "low life." She retorted to curse us shouting you "mother Fu...king," as we walked away from a toxic enivironment.

My son and I have been traumatized by the foul mouth receptionist who claims to be the manger. We would never return to this practice for provider services and all parents should be warned to avoid exposing your children to such low-life animal behavior engaged by management staff at Middle Villahge Dental Group.
by dan xxx.xxx.191.47
October 02, 2012
AMAZING, AMAZING, AMAZING dentistry. I'm a 43 year old man who is terrified of going to the dentist due to past experiences. I needed a root canal and some serious periodontal work and went to this practice. Painless. They know where to put the needle for the novocaine - unlike other dentists I went to. I only needed one shot per procedure, as opposed to 2 - 3 from other dentists (and still felt pain and discomfort).

The front desk receptionist, Liz, is so friendly and sweet. She worked with my insurance company to get pre-approval for my periodontal work. The office doesn't look like much: it's located in a dingy mall, but don't let that fool you. As long as I live in Queens, this is my dentist office.



They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was easy enough to find.
by Stojef xxx.xxx.44.94
July 29, 2012
Add a Review
Map and Directions
6626 Metropolitan, Middle Village, NY 11379