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Harry Monastersky DDS & Associates

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Harry Monastersky DDS & Associates
Harry Monastersky DDS & Associates
(13 Reviews)
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91 Lakes Road Monroe, NY 10950
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider prominently display their diplomas or business license?
Yes
Did they follow up with you after your appointment?
Yes.
Are you going to visit this provider again?
Without a doubt!
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
by Anonymous xxx.xxx.120.155
September 28, 2013
Would you recommend this dentist to others?
I Already Have
Did this dentist answer all of your questions?
Every question I had was answered thoroughly
by Anonymous xxx.xxx.5.11
March 28, 2013
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did you experience unnecessary pain during your visit?
No
Would you refer this provider to a family or friend?
Yes
Was this dentist's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.123.187
February 27, 2013
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. Dr. DeMyer listened to everything I had to say before proceeding, and kept asking me if I felt any discomfort during the procedure. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. I felt great and pain-free. I tell that the practiced good oral hygiene themselves. It gave me a lot more confidence that I was seeing someone who knew what they were talking about. I'd recommend them to anyone.
by SRB427 xxx.xxx.84.184
January 18, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.84.33
April 20, 2012
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider answer all of your questions?
Yes
by Anonymous
November 29, 2011
I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. Everyone has heard my raves already about this dentist. They are so amazing, I just want the world to know! As soon as I walked through the door, I was immediately greeted by the friendly staff. They went out of their way to make me feel special and appreciated.
by aragee818
October 24, 2011
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this provider's business conveniently located?
Yes, it is very conveniently located
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Does this provider promptly return your phone calls?
Yes
by Anonymous
September 26, 2011
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you leave the office feeling satisfied with your visit?
Yes
Did this dentist answer all of your questions?
Yes
Were the waiting room chairs comfortable at this dentist's office?
Yes
by Anonymous
September 22, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
by Anonymous
July 06, 2011
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Map and Directions
91 Lakes Road, Monroe, NY 10950