They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. The waiting room here is spacious. I never feel like I have to sit too close to someone or that it is overcrowded. I wasn't worried about their equipment. It was safe and well taken care of.