Ian M Lerner DDS And Associates

Ian M Lerner DDS And Associates
Ian M Lerner DDS And Associates 3051 Long Beach Road Oceanside, NY 11572
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Definitely not, I wasn't given information until long after my procedure had been finished
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous xxx.xxx.169.87
January 25, 2013
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.253.30
November 29, 2012
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider offer flexible appointment times?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did they follow up with you after your appointment?
Yes.
by Anonymous xxx.xxx.108.169
November 26, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.21.13
August 08, 2012
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Are you going to visit this provider again?
Without a doubt!
by Anonymous
September 20, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was the waiting area spacious?
No, but I can always find a seat
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
April 21, 2011
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
by Anonymous
March 17, 2011
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