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Gopalaswamy Hanubal S DDS

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Gopalaswamy Hanubal S DDS
Gopalaswamy Hanubal S DDS
(6 Reviews)
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57 East Eckerson Road Spring Valley, NY 10977
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
MONTHS ago, my elderly mother needed a cavity treated, but Gopal only gave her a cleaning and advised her to upgrade her dental plan. So, having obtained a more comprehensive plan, we went back to the office today. The dentist discussed with her the status of her teeth, pointing out that she now had two cavities in her mouth. I was shocked to find out that once again, he only administered a cleaning and did not treat the cavities! Before leaving, I expressed my anger with the receptionist. She implied that it was my mother's fault since she did not specify that she needed a cavity treated today. This girl was clueless to the fact that the dentist and my mother specifically discussed her cavities while she was sitting in the dentist chair! So, after stopping short of calling the receptionist a dim wit, which she was very good at portraying, she relayed a message from Gopal. HE SAID THERE WAS NOT ENOUGH TIME TODAY TO TREAT HER CAVITY. Elderly dad 81yrs old, not even seen after 2 hr wait.
by Gene Guerrero xxx.xxx.134.201
September 22, 2015
Was this dentist's staff friendly?
Yes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Yes, I was given all the information before my treatment
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Does this provider take that extra step to make you feel special?
Absolutely
Would you recommend this dentist to others?
I Already Have
by Melody xxx.xxx.21.33
March 07, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by mary patruno xxx.xxx.21.106
February 03, 2014
Do this dentist have a good professional reputation among other dentists?
Yes, other dentists refer to him/her when they need advice
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.186.4
October 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Sarah xxx.xxx.209.26
February 07, 2012
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Are you going to visit this provider again?
If I need to, I'll return
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
December 06, 2011
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Map and Directions
57 East Eckerson Road, Spring Valley, NY 10977