Kratenstein Alan DDS

Kratenstein Alan DDS
Kratenstein Alan DDS 4076 Hylan Boulevard Staten Island, NY 10308
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Consumer Feedback

(7 Reviews)
Service
2 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
2 star average for Value
office was easy to get to parking lot was a bonus. staff was friendly and helpful. doctor seemed genuinely concerned about my teeth and had done a great job on my mother's crowns.
by alana xxx.xxx.23.86
June 09, 2015
Did you leave the Dental office feeling satisfied with your visit?
No
Will this Dentist try to get you an appointment ASAP if you have an emergency?
No
by Anonymous xxx.xxx.219.211
March 31, 2014
Do this dentist have a good professional reputation among other dentists?
Not at all, other dentists have told me to avoid him/her
by Anonymous xxx.xxx.2.99
February 08, 2014
Awful. The dental hygienist was nice, did not seem rushed and was polite. But the doc! Oh my. He ran into the room, looked at my chart, blurted something at me without looking at me and ran out. Then he ran in again, stood at the opposite wall, DID NOT approach the chair I was in and apparently waited for me to say something. It seemed like he didn't know why I was in his office and made me feel that it was my job to ask all the right questions to address what had been bothering me. When I gingerly started to ask questions, he just said, "Everything's fine, no cavities, everything's fine." He did not look at my teeth until I opened my mouth and pointed at a tooth I had a concern about! He is a tooth doc, no?! He then said, "You may want to have a crown on that tooth." But did not even try to explain what it means, what the procedure is like, how I will benefit from it! Then he said, "Or you may want an implant, I know a doctor who can do it." Again, without explaining what is even the difference between the procedures! He absolutely did not want me there, did not care, made me feel unimportant, did not bother to explain anything, I had to come up with my own questions (which is hard when you're not the specialist) and I felt like I had to pull his teeth to get him to talk. In all, I was in his chair for 3-5 minutes. I'm not even mentioning that he did not ask my name, that seems like the norm in the medical profession. Will never go there again.
by nebulae xxx.xxx.79.168
November 04, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
by Anonymous xxx.xxx.244.251
September 01, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.79.173
April 06, 2012
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this dentist use current and safe equipment?
Yes
by Anonymous
October 13, 2011
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