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Mathews R Craig DDS

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Mathews R Craig DDS
Mathews R Craig DDS
(11 Reviews)
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530 West Union Street Athens, OH 45701
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Yes
Was the dental equipment clean?
Yes
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes
Did this provider have an entertaining selection of waiting room magazines?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous xxx.xxx.192.115
October 27, 2014
In my general dentistry experiences over a 20 yr. period I found the overall level of service and professionalism to be 'as good as it gets'. When it comes to more extensive and intensive dental work like crowns and implants I always find it necessary to ask what's involved and how long the overall processes will take. Loosing teeth and having replacements installed is a huge deal to me and I have found myself mildly frustrated that I have to ask for something that is so important to me and I'd think, to any other patient. This practice does not honor any insurance plan and charges more than the 'reasonable and customary' fees set by insurance companies. That said, Dr. Mathews is a highly skilled dentist who makes it a point to keep up to date on the most current medical practices and technologies.
by BlueRidge15 xxx.xxx.12.175
May 12, 2014
I would not recommend this dentist...mainly because the office seemed interested and very helpful until any discussion was made re payment options. As soon as they discovered I was not independently wealthy and would have to find a payment plan, I was practically ignored--treated very rudely.

when i sought treatment elsewhere, i was told the very recommendations Dr. matthews made would have damaged my teeth and provoked additional problems. Glad i did not in the end use their services.
by lpicharsik xxx.xxx.223.247
June 21, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.44.184
September 10, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional, except for one office assistant who is at times, difficult and coldy un-interested in your thoughts and feelings.
by Anonymous xxx.xxx.104.67
June 19, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.5.4
March 06, 2012
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this dentist thoroughly examine your teeth?
Yes, they examined my teeth thoroughly
Did this dentist explain your dental procedure to you?
Yes
by Anonymous
September 30, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was this dentist's staff friendly?
Yes
by Anonymous
August 22, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
August 02, 2011
They always make sure to return my phone call as soon as possible. They've never left me waiting. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. When I left my appointment, my mouth felt cleaner than it's ever felt. They did such a fantastic job. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time.
by Esthela
May 06, 2011
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Map and Directions
530 West Union Street, Athens, OH 45701