Kaiser Permanente - Dental Offices, Clackamas Dental Office, Appointments

Kaiser Permanente - Dental Offices, Clackamas Dental Office, Appointments
Kaiser Permanente - Dental Offices, Clackamas Dental Office, Appointments 10209 Southeast Sunnyside Road Portland, OR 97201
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Consumer Feedback

(14 Reviews)
Service
3.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Horrible! They unglued my retained during cleaning and will not take responsibility for it. Want to charge me $400 to have it glued on that one spot.
by Ana xxx.xxx.14.107
April 23, 2017
I was treated very poorly at this office except by the front desk staff. I waited forever before the appointment and then after the exam to be scheduled for a follow up appointment. I was not given adequate information about a procedure and felt almost bullied into it. When I asked about the procedure, I was just told "This is the way we do it!" and was made to feel like I was a problem patient from then on. The dental hygienist was forceful, had a poor attitude and caused me a lot of pain during a routine gum examination. I believe this was on purpose. I don't know why it took almost two hours for an initial visit. I didn't have any special procedure and I didn't have any cavities. I was patient and polite throughout this entire ordeal. I don't want to go back to this office ever again and have advised others I know, never to go to this office for any dental work.
by Pablo xxx.xxx.0.34
October 01, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.235.105
April 12, 2012
The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. a special thanks to those who help me through my dental fears they are great.
by lowell slama
November 23, 2011
Does this provider have helpful information available online?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was this provider's office too cold?
No, it was fine
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
October 11, 2011
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
October 10, 2011
I spend a little too much time in the waiting room. I've waited longer at other offices, but I was hoping to be seen sooner. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I was left in the appointment room by myself, but they eventually returned.
by shark
October 03, 2011
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Was the dental equipment clean?
Yes
Were you able to relax during your appointment?
Yes
by Anonymous
August 18, 2011
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Was the dental equipment clean?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
July 28, 2011
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
June 13, 2011
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