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Currie & Hecht Oral & Maxillofacial Surgeons

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Currie & Hecht Oral & Maxillofacial Surgeons
Currie & Hecht Oral & Maxillofacial Surgeons
(20 Reviews)
> Get Phone Number & Directions
25 Eastgate Drive Carlisle, PA 17015
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
The staff was very welcoming and helpful. The wait time was completely unacceptable. I had a 10:45AM appointment and was not taken back until 11:45. I then waited in a room in the back until 12:30. Mind you, this was just a checkup after surgery. I feel as if an hour and 45 minutes is far too long to wait to be seen for 2 minutes by the surgeon. What's the purpose of having an appointment?
by Anonymous xxx.xxx.165.55
July 13, 2017
Waited two hours for an appointment. No one gave any explanation or apology. Every one in the waiting room was frustrated.
by Barb xxx.xxx.143.67
September 13, 2016
I've seen several oral surgeons for TMJ and Dr. Currie is absolutely the best. His laid back bedside manner put me at ease. All my questions were answered and the staff went out of their way to ensure I was well informed and confident with my care. After having surgery, the followup care went far beyond expectations. I would recommend them to anyone with TMJ.
by SLong xxx.xxx.153.101
June 26, 2014
I was NOT impressed at all with this office! When we walked in, I felt like the entire staff was robotic and and everything they said was a "rehearsed" speech. My son had the appointment for a consult for wisdom teeth removal which we showed up 15 minutes prior to hand in our paperwork etc. The receptionist spoke fast and quiet and was hard to understand. We were instructed to take a seat, where we remained for 1 hour before another "robotic" staff member took us to a room. We again waited another 20 minutes to be seen by the doctor who was anything but professional. We were then escorted back to the waiting area to wait for the insurance coordinator to answer questions I had....again a staff member with a rehearsed speech. I was informed they would call me the following day with answers to my insurance questions (something that they should have had answers to prior to the appointment since they had the insurance information). I did receive the call, however the staff member was unfriendly, snippy and was direct in telling me what we would owe the day of surgery. I very nicely told her to cancel my son's surgery as we would NOT be stepping foot back in the office due to the uncomfortable feeling I received from ALL of them! Our other son had his wisdom teeth removed by these same doctors several years ago before they moved to their new office. The old office, although smaller, had a more warm, welcoming feeling and the staff seemed more relaxed than in this new building. Not impressed!!
by Sunflower xxx.xxx.80.100
August 23, 2013
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider remember you by name?
Sometimes, but not always
Was this provider's staff friendly?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by PAM ECKENRODE xxx.xxx.235.198
January 16, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.120.244
January 16, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider late to your appointments?
No, they were on time
Did this provider prominently display their diplomas or business license?
Yes
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous xxx.xxx.175.132
November 14, 2012
They barely gave me any information at all. I'm going to have to have to see more patient, caring doctors. Their staff was most friendly, however. They get a star for that. I wish the same could be said of Hecht. He was the most brutish, unprofessional, and downright arrogant condescending little prick I've ever met with a license to practice surgery. Terrible bedside manner, and I felt like I was being spoken to like a five year old. I'll never go back to that man.
by Unsatisfied and Upset xxx.xxx.222.250
August 19, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.198.219
April 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
by jane xxx.xxx.201.230
February 01, 2012
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Map and Directions
25 Eastgate Drive, Carlisle, PA 17015