Nash & NASE Family Dental Practice

Nash & NASE Family Dental Practice
Nash & NASE Family Dental Practice 920 North Broad Street Lansdale, PA 19446
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Consumer Feedback

(48 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
by Anonymous xxx.xxx.28.127
May 07, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.216.53
April 04, 2012
I have been coming here for a few years now. I really like the dentists (I always get the two of them confused on who is who, but they are both awesome). MOST of their staff is quite friendly except for the main receptionist who I have found to be rude and insulting since my very first visit. I am (unfortunately) one of those patients that is often late and occasionally forgets their appointments.While I realize this is not ideal I also work in a doctor's office and you will have these types of patients. Annoying yes but avoidable no. Anyway, the one receptionist has always been rude but the last time I called I asked for an emergency appointment because I had a bad toothache. Once she found out it was me she told me "well, we have a 3pm appointment today, but you missed your last appointment and I really don't want to offer you today;s appointment because we need to save it for someone who really has an emergency and will show up."
How RUDE! Fine, lecture me about being late/missing appointments (which she right did before that) but don't dance around giving me an (emergency) appointment. I'm calling at 1pm, of course I'm going to show up at 3pm, I usually forget when I schedule things months in advance. I was so insulted I told her never mind, I'll suffer and do something on my own about it. She felt bad after that and said "oh no, well, don't do that, come on in at 3". Nope, sorry, I found another dentist down the street and they are AMAZING. They motivate me to be on time and try my hardest to remember my appointments because they aren't rude and demeaning every time I go in there. I am surprised at the comments about the staff being friendly because I have found this one person in particular to be super rude from the beginning. Now that I have found my amazing new dentist you couldn't pay me enough to go back to Nase and Nash. Not even if they found a new receptionist!
by Phillyfan xxx.xxx.60.33
March 29, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
by DINO SANNA xxx.xxx.216.44
February 13, 2012
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this dentist provide helpful oral health techniques you could practice at home?
Definitely. I was given a thorough explanation about many techniques I could practice at home
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
December 26, 2011
Would you refer this provider to a family or friend?
Yes
Does this provider promptly return your phone calls?
Yes
Was this dentist friendly?
Yes
by Anonymous
December 06, 2011
I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. They always make sure to return my phone call as soon as possible. They've never left me waiting.
by Danielle
October 04, 2011
Was this dentist friendly?
Extremely Friendly
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous
September 28, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
July 28, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Would you recommend this dentist to others?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
by Anonymous
July 11, 2011
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