Cole Family Dentistry

Cole Family Dentistry
Cole Family Dentistry 326 East King Street Littlestown, PA 17340
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Great office! They are very accommodating to my needs and have up to date technology. Having a crown made in a day is great!
by Matt xxx.xxx.237.161
January 08, 2016
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did a staff member acknowledge or greet you when you entered?
Yes
Were you provided with payment plan and fee information before your dental treatment was scheduled?
Absolutely!
Was the background music pleasant while you were in the waiting room?
Yes
by Anony xxx.xxx.237.133
September 02, 2014
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.15.81
August 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.115.41
April 11, 2012
It was easy to get the appointment time that worked for my schedule. They left my husband alone for a long time and we thought he was getting his teeth cleaned while mine were being cleaned. I wasn't given any sort of payment plan or fee information before they went ahead and scheduled my treatment. I had no idea how much I should expect to pay. They didn't give me any sort of financial information until long after my procedure was already finished. The cost was 'WAY OUT OF REACH' and it will take us a few months to pay the charge card off. Don't go here! Find someone more reasonable. There are plenty of dentists out there. I wish we had looked more.
by Janet Brown
October 11, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was the waiting area spacious?
Yes
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
by Anonymous
September 23, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
August 04, 2011
Was this provider late to your appointments?
No, they were on time
Was this dentist friendly?
Extremely Friendly
Were you able to relax during your appointment?
Yes
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was the toothpaste used during your cleaning enjoyable?
Absolutely, it was fantastic!
by Anonymous
May 19, 2011
I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question.
by John
April 05, 2011
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