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North Pointe Dental Associates PC

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North Pointe Dental Associates PC
North Pointe Dental Associates PC
(18 Reviews)
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7031 Crider Road Mars, PA 16046
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
Worst dental practice and experience ever! They rip you off! I was a longtime customer, paid thousands for dental work, and crowns... Two in the same tooth in a 16 month period. Not only that it kept falling out! And they billed me for the appointments to put it back in! They look for problems with your teeth, when there really are no problems, hence paying for the same crown in less than a year and a half. They leave you waiting in a chair while the dentist does round Robbin dentistry. My cleaning took over an hour and a half, ever procedure takes hours no matter what it is. In fact, I got up and looked for someone. The dentist smells like he was eating prior to your appointment. Actually not worthy of any stars!
by Cat xxx.xxx.129.29
December 19, 2015
Worst place ever. Had to go there because they could get me in and I thought I was losing my insurance. (Guess I know now why I could get in so quick, because they suck and no one goes there) Had work done on a few teeth and had to go back a month later due to pain and sensitivity issues. The assistant was the one who filled my teeth and I knew something wasn't right. Upon going back, I had the same assistant but a different dentist.. and was told that my teeth were fine and my sensitivity was because of gingivitis.. which I don't have, btw. After being treated poorly/rudely by literally the entire staff (except for the hygenist), I started looking for another dentist. Long story short, I had to wait another month to see a different dentist that would actually provide me with the care I deserve and was informed that there was a crack in one of the fillings and decay under it as well as the neighboring tooth. This place sucks. They don't deserve one star. And they don't deserve any business. If you value your smile and your teeth, I highly advise you to go elsewhere.
by Ashley xxx.xxx.223.184
September 01, 2015
I was very impressed by the technician (Jenny) who did my cleaning. She went above and beyond and I was very happy with the result. I give Refresh Dental/North Point Dental 5 our of 5 stars
by ocohen4 xxx.xxx.3.26
February 03, 2014
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.28.138
January 16, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this dentist allow you to regularly rinse your mouth during your procedure?
Yes, I was able to rinse
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.5.15
October 15, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did you leave the office feeling satisfied with your visit?
Completely!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by brigette xxx.xxx.196.222
August 14, 2013
Did this dentist provide helpful oral health techniques you could practice at home?
Not really, I was given a couple tips but not very many
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was this provider argumentative or easily angered?
No, they were very calm and understanding
by Anonymous xxx.xxx.221.109
April 05, 2013
Did this dentist practice good oral hygiene?
Yes, I could tell they practiced good oral hygiene
Was it easy to find parking at this provider's office?
Yes, it was convenient
Would you recommend this dentist to others?
Yes
by Anonymous xxx.xxx.237.177
March 26, 2013
Does this provider give unbiased advice?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did you experience any unnecessary pain while your teeth were cleaned?
Not at all, they always make an extra effort to make sure I'm comfortable
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous xxx.xxx.170.203
March 24, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider remember you by name?
Sometimes, but not always
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
by Dena xxx.xxx.253.46
September 24, 2012
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Map and Directions
7031 Crider Road, Mars, PA 16046