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Michael L Grimes DDS

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Michael L Grimes DDS
Michael L Grimes DDS
(4 Reviews)
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2550 Mosside Boulevard Monroeville, PA 15146
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Consumer Feedback

(4 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3 star average for Staff
Recommended
2.5 star average for Recommended
This was the worst experience I've ever had at a doctor's office. Our insurance carrier does not provide an actual card for members, you just give your name and social security number. We've had it for years and have visited multiple dentists and never had an issue, but when we showed up for our appt. they refused to see us due to the lack of a card. I can't believe that an IN NETWORK provider doesn't know that this major insurance company doesn't provide cards, and would refuse treatment to a child who has waited weeks for this appointment. And the dentist was so rude that he sat on the other side of a thin wall and instructed his receptionist to refuse us multiple times, rather than coming out to explain his reasons himself. I wasted 1.5 hours of my busy day, and now have to wait weeks for her to see another dentist because I refuse to return to them. I would never go there again, and wouldn't suggest that anyone else go to a place that's so unaccomodating and out of touch with how things work within their own industry.
by Mandy xxx.xxx.118.106
September 14, 2012
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did your mouth feel clean after your appointment?
Yes, my mouth felt clean after my appointment
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
December 26, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did you feel safe in this provider's care?
Yes
Was it easy to make an appointment with this provider?
Yes
Did this dentist pressure you to get any unnessary dental procedures?
Not at all! They always have my best interest in mind
by Anonymous
October 12, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
March 28, 2011
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2550 Mosside Boulevard, Monroeville, PA 15146