Dr R Bruce Thatcher DMD

Dr R Bruce Thatcher DMD
Dr R Bruce Thatcher DMD 998 Strawbridge Road Northumberland, PA 17857
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Were you able to relax during your appointment?
Yes
Do you trust this dentist to only recommend dental procedures you need?
Absolutely! I'm very confident they have my best interest in mind
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.120.20
October 01, 2013
I originally went to this dentist before the prior dentist retired. Dr thatcher took over and it has been headache after headache with it. constantly trying to find out when they are open. have to reschedule appointments months after the original date. they send me a bill for a simple $11 charge. check was send in and i tried contacting to confirm they got the payment. no return calls were made nor was the check cashed. every attempt to contact them was returned with a "we will be open at such and such a date" which was weeks later. I found a better dentist to go to now.
by Tired-of-the-runaround xxx.xxx.137.23
July 10, 2013
I love this office! I have had some bad experiences with dentists, so I tend to be very picky. This office is always clean and comfortable, the staff are so kind and genuinely care about each and every person. They always ask how my family is doing, and they have even offered to call me to relay information when my teenager has an appointment and I can't be there. They seem up to date on all of the technology, and have offered some of their more advanced diagnostic and/or treatment options, but have never been pushy about unnecessary services. Also, they have always been great with how they handle builling, and they have taken the time to answer any questions I have had regarding billing or insurance. They do have several offices, so they are not in my location full-time, but even though I work full-time dayshift, it has never been difficult to find an appointment that works with my schedule.
by C xxx.xxx.168.90
February 15, 2013
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did you leave the office feeling satisfied with your visit?
Yes
Did your gums bleed excessively after your appointment?
No, they didn't bleed excessively
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Would you recommend this dentist to others?
I Already Have
by Anonymous xxx.xxx.183.77
December 20, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.228.154
June 20, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.194.30
May 24, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.179.22
April 12, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.206.200
April 10, 2012
They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.Im comfortable in the office and thats IMPORTANT for a scardy cat like me..
by butler xxx.xxx.198.222
March 12, 2012
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.199.34
January 13, 2012
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