Albert Einstein Medical Center Dental Center

Albert Einstein Medical Center Dental Center
Albert Einstein Medical Center Dental Center 5501 Old York Road Philadelphia, PA 19141
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Consumer Feedback

(21 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
On June 21st I called for a dental appointment because I had not used this office for over 10 yrs. I was told that a dentist would have to call me back because of the length of time that I had visited that office and the receptionist said that she couldn't find my information but I noticed she was saying my old number I had had 10yrs ago as I was giving my information. I was told before the appoint could be made a dentist would have to call me before an appointment could be made. I was NOT told up front by the receptionist nor the dentist that I would be charged $50 to just schedule an appt. I asked several times what I would have to pay when I came in for my dental appointment on July 9 and was told by the dentist $160. She did not tell me that a $50 fee would be charged to make an appt. The receptionist did not tell me I was getting what the bill calls a teledent. Because of Covid-19 fears I decided to cancel on July 8 2020 and was told to call back when ready to schedule an appt. I received a $50 bill in the mail to pay for phone call to schedule an appt.
by Mrs Bryan xxx.xxx.206.135
July 13, 2020
inplants
by frank a disalvio xxx.xxx.29.109
June 14, 2017
WHAT A GREAT EXPERIENCE I RECOMMEND ANYONE TO GO HERE BEST DENTIST EXPERIENCE I EVER HAD.
by MARLISE xxx.xxx.39.49
June 25, 2014
Was this provider late to your appointments?
No, they were on time
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.171.108
June 17, 2013
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.101.29
February 25, 2013
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
by Anonymous xxx.xxx.49.98
February 08, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider have helpful information available online?
Yes
Did this provider prominently display their diplomas or business license?
No, I never saw one
by Anonymous xxx.xxx.112.130
January 30, 2013
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider's staff friendly?
Friendly Enough
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Does this provider remember you by name?
Sometimes, but not always
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
by Anonymous xxx.xxx.23.226
November 30, 2012
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
by Anonymous xxx.xxx.104.13
November 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.234.20
August 22, 2012
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