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Stern Thomas J DMD

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Stern Thomas J DMD
Stern Thomas J DMD
(11 Reviews)
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833 South 2nd Street Philadelphia, PA 19147
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Consumer Feedback

(11 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous xxx.xxx.200.156
December 29, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Trudy xxx.xxx.185.224
November 02, 2012
The waiting area is rather small, but there is always a seat available. I've never had to stand. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. It's really important to me to have a comfortable chair to sit in during my dental procedure, and their chairs were very comfortable. It was nice to be able to be comfortable during my entire procedure. All the equipment at this office is state-of-the-art. I feel very safe here because I know it's safe and current. Dr Stern is a star, he completely eliminated my dentist phobia. He is considerate, he listens and completely makes you feel respected and involved as a patient.
by Mike O'R
November 29, 2011
Was it easy to make an appointment with this provider?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider have helpful information available online?
No, just a basic listings page
by Anonymous
November 28, 2011
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider's office easy to locate?
Fairly Easy
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider have reasonable prices?
Yes
by Anonymous
November 09, 2011
Did this dentist explain your dental procedure to you?
Yes. They made sure I understood every single detail
Does this dentist use current and safe equipment?
Yes; the equipment is very advanced!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
September 23, 2011
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider have helpful information available online?
Yes
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
June 25, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Was this dentist friendly?
Extremely Friendly
Did this dentist offer you anesthetic when appropriate?
Definitely! They paused every few minutes to make sure I was comfortable
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
June 24, 2011
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did you receive sample toothbrushes or toothpaste to take home?
Yes, I received sample toothbrushes and toothpaste
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
May 03, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
by Anonymous
March 30, 2011
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Map and Directions
833 South 2nd Street, Philadelphia, PA 19147