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Alan Firestone's Childrens Dentistry DMD

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Alan Firestone's Childrens Dentistry DMD
Alan Firestone's Childrens Dentistry DMD
(9 Reviews)
> Get Phone Number & Directions
401 Adams Avenue Scranton, PA 18503
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
I really like Dr Firestone but he retired
by Sarah Clark xxx.xxx.155.78
November 05, 2015
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
November 18, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
October 18, 2011
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
September 19, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 10, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
August 09, 2011
Did you feel safe in this provider's care?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office too loud?
No, it wasn't too loud
Was the waiting area spacious?
Yes
by Anonymous
August 03, 2011
Did this provider listen to your input and concerns?
No. I wasn't listened to at all!
Did this dentist offer you anesthetic when appropriate?
Yes, they offered me anesthetic when appropriate
Does this provider remember you by name?
No, I always have to remind them
Did this provider rush your appointment?
Not too much, but somewhat
Was the dental equipment clean?
Not really, it could have been much cleaner
by Anonymous
July 08, 2011
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
June 06, 2011
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Map and Directions
401 Adams Avenue, Scranton, PA 18503