Mountain; Family Dental

Mountain; Family Dental
Mountain; Family Dental 424 W Aaron Dr State College, PA 16803
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Consumer Feedback

(8 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by repeat customer xxx.xxx.184.2
August 01, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.216.21
January 31, 2012
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Was the waiting area spacious?
No, but I can always find a seat
Was the toothpaste used during your cleaning enjoyable?
Yes
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
May 12, 2011
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Was this provider's staff friendly?
Yes, they went above and beyond
Did this dentist give you your invoice promptly?
Absolutely! They gave me my invoice before I had even asked for one
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did you experience excessive oral pain after you left your appointment?
Not at all! I felt fantastic when I left
by Anonymous
May 09, 2011
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
by Anonymous
April 29, 2011
The staff there are quite bad. they mixed up things and blamed them on you. they try to let you take unnecessary tests etc..
by ss
April 25, 2011
Was the dental equipment clean?
Absolutely! It looked brand new
Have the fillings, crowns, or veneers you've received lasted?
Definitely! They lasted even longer than they were supposed to
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
by Anonymous
March 07, 2011
I went to Dr. Lowe for over a year for routine care and had no complaints. But then I woke up one morning with jaw pain. I called that morning and had to wait almost 1 week before seeing someone. When I went in I was told that a filling had broken and a new cavity had formed, irritating the nerve and causing pain radiating down my jaw. But, they would not be able to fix it for OVER 1 MONTH! I left the office in tears and the appointment scheduler said she would speak to Dr. Lowe and see if they could fit me in before then. When she called back about a 1/2 hour later she told me there was nothing she could do- that Dr. Lowe did not consider my situation a true dental emergency. When I asked to speak to him she said he was standing right next to her, and that she was just relaying his message! I was speechless! Dr. Lowe has very limited hours Monday-Thursday, 9:00 AM – 4:00 PM and I couldn’t believe he would have me live in pain instead of working past 4pm! I called a new dentist that day and he saw me the following day. My cavity was so deep I almost needed a root canal. I would not recommend Dr. Lowe to anyone.
by statecollege
September 09, 2008
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