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Saluda Smiles Family Dentistry

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Saluda Smiles Family Dentistry
Saluda Smiles Family Dentistry
(18 Reviews)
> Get Phone Number & Directions
101 R L Sawyer Md Drive Saluda, SC 29138
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Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Experienced problems with an insurance denial. Over a period of months I got no feedback from billing regarding the status of insurance claim. After calling insurance company was told appeal process and consultation option made available to dentist. I called and relayed the information and urgently requested a call back. Never got one.

Follow up with dental hygiene specialist after thorough cleaning was when I brought this up.

Was also told that x-rays for my lower teeth were not done and they were going to do that for me free of charge. Of course they found a cavity. This was in December..

Made certain when I first started going there that COBRA expired end of December.

They all seemed nice but truly my confidence and trust has been damaged after this. I am reluctant to go back.

by Very disapponted. xxx.xxx.144.247
December 28, 2018
This place need to shut down .they had me come in for an appointment and when I got there they cancelled my appointment because I didn't confirm the appt. In a text they sent me yet I have never confirmed my appt. Before and came in before and they seen me and another lady in the waiting room said she never confirms hers and they seen her every time it was no reason for them to have cancelled my appt. I felt very disrespected until I no longer am dealing with them I transferred to another dentist they need to learn how to value their customers. Without customers you have no business. Learn how to respect and treat each customer the same.
by oh xxx.xxx.196.71
November 28, 2017
Did you leave the office feeling satisfied with your visit?
Yes
Did this dentist pressure you to get any unnessary dental procedures?
No, they never pressured me
Did the staff call you to remind you about your upcoming appointment?
No, but I didn't need a reminder
Was this dentist's staff friendly?
Yes
Did this dentist explain your dental procedure to you?
Yes
by Anonymous xxx.xxx.83.169
March 01, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Do this dentist have a good professional reputation among other dentists?
Yes, they are recommended by other dentists
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.16.179
February 06, 2014
Was this provider's office too cold?
Yes, I was freezing
by Anonymous xxx.xxx.13.15
November 13, 2013
Was this provider's office too cold?
Yes, I was freezing
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Are you going to visit this provider again?
Only if I couldn't find a better substitute
by Anonymous xxx.xxx.16.184
June 11, 2013
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
by Anonymous xxx.xxx.93.175
April 11, 2013
Was the chair you sat in during your dental procedure comfortable?
Yes, it was comfortable
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did you feel safe in this provider's care?
Yes
Was the dental equipment clean?
Yes
Was this provider's office too cold?
Not at all, it was the perfect temperature
by Anonymous xxx.xxx.20.249
March 20, 2013
Are you going to visit this provider again?
Only if I couldn't find a better substitute
Was the toothpaste used during your cleaning enjoyable?
Kind of, but it could have been better
by Anonymous xxx.xxx.66.140
November 16, 2012
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Did your teeth cleaning feel rushed?
Not at all. They took their time and made sure I was satisfied
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.122.99
October 10, 2012
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Map and Directions
101 R L Sawyer Md Drive, Saluda, SC 29138