Castle Dental

Castle Dental
Castle Dental 2111 North Jackson Street Tullahoma, TN 37388
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Consumer Feedback

(10 Reviews)
Service
3 star average for Service
Environment
4 star average for Environment
Expertise
2 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3 star average for Recommended
Value
1 star average for Value
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this dentist give you your invoice promptly?
Yes, they gave me one when I asked
by Anonymous xxx.xxx.121.94
January 09, 2014
I was very unimpressed with their level of skill. It seemed like they had just started yesterday. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is rather rude and seem to care more about themselves. I was not treated well. I'm absolutely positive that I would have gotten better service anywhere else. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. They tried to talk me into more expensive services that I did not need. I'll never go back there again.
by Anonymous xxx.xxx.18.121
April 13, 2013
Was this provider's office clean?
It was satisfactory
Are you going to visit this provider again?
Not if my life depended on it
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider treat every client equally?
Yes, they don't show favoritism
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
by xplorer3 xxx.xxx.18.121
March 07, 2013
I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left. The filling I got only lasted a couple of months. They didn't do a very good job putting them on. My teeth cleaning was extremely rushed. In fact, they totally forgot to clean them! My teeth were still very dirty when I left. It's shocking how little they seem to care about customer service. From my experience It appears as if customers are never put first here. The staff is incredibly rude and seem to care more about themselves.
by cg xxx.xxx.105.60
December 21, 2012
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
Did this provider rush your appointment?
No
by chigger xxx.xxx.184.109
August 23, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.18.121
August 14, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.132.231
February 13, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.242.137
February 07, 2012
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. Getting an appointment at this office wasn't too difficult. If I compare them to others in their field, I wouldn't say they're the worst, but they're definitely not the best.

I went there to get a tooth pulled. After getting everything else they told me I had to have done Before they could pull the tooth they told me it couldn't be pulled & I would have to see a surgeon. Went to a local oral surgeon and he pulled it with no problems and could not understand why Castle Dental didn't do it. In short I spent $2,300.00 for a $110.00 extraction.
by JJ
January 03, 2012
Would you recommend this provider to others?
Absolutely Not
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Did this provider seem up-to-date with the current advancements in their field?
Not at all, they seemed stuck in the past
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Is this business in a safe neighborhood?
No, I didn't feel safe
by Once bitten twice shy
March 21, 2011
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