Simon Garza Jr DDS

Simon Garza Jr DDS
Simon Garza Jr DDS 2501 West William Cannon Drive Austin, TX 78745
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
I needed a dentist that could work with my TMJ and was directed to Dr. Garza. I had no problem getting an appointment as well as ongoing care. I needed referring to an oral surgeon (also very close to Dr. Garza and excellent) for surgery and to a physical therapist (right next door and excellent). Dr. Garza worked with them and continued to check with me. When I needed paperwork for my insurance company, he supplied it with no problem. I lived with pain for months before finding Dr. Garza. Now I am close to the end of the healing process and only have pain when intentionally opening my jaw wide to stretch the muscles.
by Anonymous xxx.xxx.81.250
March 29, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Judy J xxx.xxx.112.18
February 09, 2012
Did this dentist thoroughly examine your teeth?
Definitely! They spent extra time to make sure they didn't miss anything
Did your gums bleed excessively after your appointment?
Not at all! They were very gentle and careful
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
December 20, 2011
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Were you able to relax during your appointment?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did this dentist allow you to regularly rinse your mouth during your procedure?
Once or twice, but not enough
by Anonymous
December 19, 2011
Would you refer this provider to a family or friend?
Yes
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Would you recommend this dentist to others?
Yes
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous
November 19, 2011
They were absolutely amazing and make others in the same field look like beginners. I'm very confident that my health is their top priority, and I know they would never recommend any sort of dental procedure that I didn't need. I trust them completely. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important.
by Simi
September 29, 2011
They gave me all the information I needed about fees and payment plans before they scheduled my treatment. I appreciated them giving me enough information to consider my options before paying for it. The dentist and staff were so friendly and accommodating. I have never felt more welcome at a dental appointment! I thought the staff was amazing; they were so friendly and helpful, and made sure I felt welcome there. I needed a crown. I was very apprehensive about having it done. The staff calmed me down and were very patient with me. They made me as comfortable as possible. Now I have my crown and it is very comfortable and looks great. Many thanks to Dr. Garza and his staff.
by Beth
September 23, 2011
I was very unhappy with the service that Dr. Garza provided. I paid him to provide a partial for me and it was unacceptable from the beginning. The fit was too tight and the placement of the teeth was all wrong and he would never admit error on his part. I requested my money back and he has refused. So, I gather he does not guarantee his work.
by Gwen Templin
July 25, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
March 28, 2011
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