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Gordon Mathew Md DDS

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Gordon Mathew Md DDS
Gordon Mathew Md DDS
(1 Review)
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4306 Medical Parkway Austin, TX 78756
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Consumer Feedback

(1 Review)
Value
1 star average for Value
Service
2 star average for Service
Environment
1 star average for Environment
Expertise
2 star average for Expertise
I made an a appointment to see Dr. Gordon for a consultation for an implant. When I came into the office I came with my 76 year old mother for support on having an implant done, his office told me the base price was $2,000 with out sedation or numbing. When I saw him in his office, he told me with numbing, it would cost me $2,200 and if sedation is needed $2,580. I made an appointment to have the implant done. I received a phone call from Cathy in the office and she confirmed the prices. The day I came in for surgery on July 17, 2014,I brought my 76 year old mother with me. I was a nervous wreck because I was about to go under the knife, the office made me sign some papers in the front. By the time, I got to the back into the examination room, Dr. Gordon wanted me sedated and a medical assistant brought me more papers to sign. I was so nervous the day of the surgery, I just signed it. I came home to heal after the surgery and weeks later I notice the bill was not the amount that was discussed in the office, on the phone, and with the doctor. I came to talk to them and I brought my 76 year old mother with me and told them that they have over charged me. I was charged $3,445.00 with sedation. I spoke to Dr. Gordon about this first, he did not want to talk to me, instead what he did was bring in Cathy and she started to yell at me and my 76 year old mother in the examination and demanded we had to pay the bill, but I told her this is not what we discussed. After she left, Dr. Gordon came back in and yelled at me and my 76 year old mother some more and told us we had to pay the bill regard what is discussed. I was in shocked at the treatment that I received in this office and from the doctor. The price was incorrect on the bill and all I wanted to do was to discuss that they have overcharged me. Instead, they yelled at me and my mother like we were dogs. I'm disguised with Cathy, who yelled at me and a 76 year old woman. I wonder how she would feels if someone cheated her out of her money and then yells at her and her mother. They behaved like people in a fish market. Now I UNDERSTAND WHY THEY MOVED FROM SAN ANTONIO TO AUSTIN. WELL GOD HAS EYES AND HE WILL NOT LET THIS INJUSTICE HAPPEN. PUT YOUR HANDS UP TO THE GREAT LORD AND HE WILL DEAL WITH YOUR INJUSTICES. The price was incorrect and the doctor and his office cheated us. Remember, what comes around, will go around.
by MIMI S. xxx.xxx.41.112
August 23, 2014
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4306 Medical Parkway, Austin, TX 78756